Real-time engagement engine for digital connections

A computer-implemented system for matching in real-time across at least one network resource, the system comprising:

• a computing device having a processor and configured by executing instructions stored on non-transitory processor readable media;
• at least one other computing device operated by a user;
• an authentication database configured to store user information;
• an eligibility criteria database configured to store eligibility criteria defining user access to respective network resources;
• and
• a plurality of network resources,
• wherein the computing device is configured to receive, from the at least one other computing device, a request for access to a network resource, the request comprising a credential authorizing access to the network resource,
• wherein the computing device is further configured to authenticate the request by comparing the credential against the information stored in the authentication database;
• wherein the computing device is further configured to access a user identifier assigned for the user,
• wherein the computing device is further configured to retrieve from the eligibility criteria database the eligibility criteria associated with the assigned user identifier,
• wherein the computing device is further configured to determine a selection of the plurality of network resources available for the assigned user identifier,
• wherein the computing device is further configured to select a network resource for the assigned user identifier, and
• wherein the computing device is further configured to facilitate interaction between the user and the selected network resource via a delay queue that is configured to facilitate immediate and delayed interaction;
• wherein the computing device is further configured to determine, by processing user priority rules, whether to facilitate immediate or delayed interaction;
• where the result is to facilitate delayed interaction:
• the computing device delays the interaction between the user and the selected resource for a customizable amount of time based on the user priority rules;
• and
• where the result is to facilitate immediate interaction:
• the computing device facilitates immediate interaction between the user and the selected network resource.

A computer-implemented method for matching in real-time across at least one network resource for a new user, the method comprising:

• receiving, by at least one computing device configured with processor-executable programming instructions, from at least one other computing device operated by a new user, a request for access to a network resource;
• generating, by the at least one computing device, a credential authorizing access to the network resource for the new user;
• storing, by the at least one computing device, the credential authorizing access in a database configured to store information about users;
• authenticating, by the at least one computing device, the request by comparing the credential with information stored in the database configured to store information about users;
• assigning, by the at least one computing device, a new user identifier for the new user;
• accessing, by the at least one computing device, eligibility criteria stored in a database that define user access to respective network resources;
• determining, by the at least one computing device processing the eligibility criteria, a plurality of network resources available for the newly assigned user identifier;
• selecting, by the at least one computing device, one of the plurality of network resources available for the newly assigned user identifier;
• and
• facilitating, by the at least one computing device, interaction between the new user and the selected one of the plurality of network resources via a delay queue that is configured to facilitate immediate and delayed interaction;
• determining, by the at least one computing device processing user priority rules, whether to facilitate immediate or delayed interaction;
• where the result of the determining is to facilitate delayed interaction:
• delaying, by the at least one computing device, the interaction for a customizable amount of time based on the user priority rules;
• and
• where the result of the determining is to facilitate immediate interaction:
• facilitating, by the at least one computing device, immediate interaction between the new user and the selected one of the plurality of network resources.