System for monitoring health data acquisition devices

A method for monitoring at least two health data acquisition devices, each health data acquisition device being associated with a respective patient, each health data acquisition device being further associated with:

• a sensor configured to acquire health data from the respective patient and
• a transceiver configured to output
• the health data acquired by the sensor, the health date being further derived from a plurality of physical measurements of the respective patient and connection information for the transceiver, and
• a connection status of the health data acquisition device, the connection status having a first value indicative that health data from the health data acquisition device have been retrieved within a predetermined time interval prior to a current data retrieval date, or a second value indicative that health data from the health data acquisition device have not been retrieved within the predetermined time interval prior to the current data retrieval date;
• and patient contact information of the respective patient;
• the method comprising, for each health data acquisition device:
• monitoring the connection status of the health data acquisition device;
• upon detection of a change in the connection status, for the respective patient, sending a notification to at least one patient contact associated with the respective patient, using the patient contact information, the notification including an indication as to whether the health data from the health data acquisition device have not been retrieved due to the sensor or to the transceiver;
• sending at least one additional notification to the at least one patient contact of the respective patient, using the patient contact information while the respective connection status has the second value;
• activating a disconnection alert on a healthcare provider interface, after the corresponding connection status remains at the second value for a predetermined duration of time that has elapsed after the notification or each of the at least one additional notification, the disconnection alert including an indication as to whether the health data from the health data acquisition device have not been retrieved due to the sensor or to the transceiver;
• and either
• continuing monitoring the connection status of the health data acquisition device and changing the connection status from the second value to the first value when health data from the health acquisition device is retrieved thereby preventing sending the at least one additional notification;
• and
• continuing to monitor the connection status of the health data acquisition device and stop sending the notification to said at least one patient contact, upon detection by a processor of the processing unit of:
• an occurrence reported by said at least one patient or patient relative of a predetermined situation where health data from the health data acquisition device cannot be retrieved, wherein each notification sent to said at least one message contact is at least one of a short message service (SMS), an email, a voice message, or a call from an interactive voice response (IVR) server, and the disconnection alert is one of a one-time alert or a permanent alert.

A monitoring system for monitoring at least two health data acquisition devices, each health data acquisition device being associated with a respective patient, the monitoring system including at least one device database and a processing unit comprising a processor, each device database being configured to store, for each health data acquisition device:

• health data from the respective patient derived from a sensor of the health data acquisition device, a plurality of physical measurements of the respective patient, and connection information for a transceiver,
• a connection status of the health data acquisition device, the connection status having a first value indicative that health data from the health data acquisition device have been retrieved within a predetermined time interval prior to a current data retrieval date, or a second value indicative that health data from the health data acquisition device have not been retrieved within the predetermined time interval prior to the current data retrieval date;
• and
• patient contact information of the respective patient;
• the processing unit being configured, for each health data acquisition device to:
• monitor the connection status of the health data acquisition device;
• upon detection, of a change in the connection status, for the respective patient, send, by the processing unit, of a notification to at least one patient contact associated with the respective patient, using the patient contact information, the notification including an indication as to whether the health data from the health data acquisition device have not been retrieved due to the sensor or to the transceiver;
• send at least one additional notification to the at least one patient contact of the respective patient, using the patient contact information while the respective connection status has the second value;
• activate a disconnection alert on a healthcare provider interface, after the corresponding connection status remains at the second value for a predetermined duration of time that has elapsed after the notification or each of the at least one additional notification, the method sending the at least one additional notification after a predetermined duration has elapsed following the sending of a previous notification, the disconnection alert including an indication as to whether the health data from the health data acquisition device have not been retrieved due to the sensor or to the transceiver;
• and either
• continue monitoring the connection status of the health data acquisition device and to change the connection status from the second value to the first value when health data from the health acquisition device is retrieved thereby preventing sending the at least one additional notification;
• or
• continue monitoring the connection status of the health data acquisition device and stop sending the notification to said at least one patient contact, if upon detection by the processing unit of:
• an occurrence reported by said at least one patient or patient relative of a predetermined situation where health data from the health data acquisition device cannot be retrieved,
• wherein each notification is at least one of short message service (SMS), or an email, and includes a hyperlink to a patient interface comprising at least one of:
• a first interactive interface element for reporting an occurrence of a predetermined situation where health data from the health data acquisition device cannot be retrieved, the patient interface further including a field for inputting a deactivation date until which a notification should not be sent;
• and
• a second interactive interface element for reporting the end of a situation where health data from the health data acquisition device cannot be retrieved, and wherein the disconnection alert is one of a one-time alert or a permanent alert.