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US 12,488,799 B2Granted
Semiautomated relay method and apparatus
AssigneeUltratec, Inc.
InventorsRobert M. Engelke, Kevin R. Colwell, Christopher Engelke
Life of this patent
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Abstract
A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.
Claims32
A method comprising:
- obtaining a first voice signal;
- obtaining a first text string that is a transcription of the first voice signal, the first text string generated by speech recognition technology using the first voice signal;
- obtaining a second text string that is a transcription of a second voice signal, the second voice signal including a revoicing of the first voice signal and the second text string generated by speech recognition technology using the second voice signal;
- obtaining a third text string that is a transcription of the first voice signal, the third text string generated using speech recognition technology;
- and
- generating an output text string from the first text string, the second text string, and the third text string, wherein the output text string includes one or more first words from one of the first text string, the second text string, and the third text string and one or more second words from another one of the first text string, the second text string, and the third text string such that the output text string, does not include an entirety of any of the first text string, the second text string, and the third text string.
3 more elements
A method comprising:
- obtaining a first voice signal;
- obtaining a first text string that is a transcription of the first voice signal, the first text string generated by a first automatic speech recognition engine that is trained to transcribe a plurality of voice signals;
- obtaining a second text string that is a transcription of a second voice signal, the second voice signal including a revoicing of the first voice signal and the second text string generated by a second automatic speech recognition engine that is trained to transcribe a specific call assistant's voice signals;
- obtaining a third text string that is a transcription of the first voice signal, the third text string generated using the first automatic speech recognition engine;
- and
- generating an output text string from the first text string, the second text string, and the third text string, wherein the output text string includes at least one or more first words from one of the first text string, the second text string, and the third text string and at least one or more second words from another one of the first text string, the second text string, and the third text string such that the output text string does not include an entirety of any of the first text string, the second text string, and the third text string.
3 more elements
A system comprising:
- one or more processors;
- and
- one or more computer-readable media configured to store instructions that in response to being executed by the one or more processors cause the system to perform operations, the operations comprising:
- obtaining a first voice signal;
- obtaining a first text string that is a transcription of the first voice signal, the first text string generated by speech recognition technology using the first voice signal;
- obtaining a second text string that is a transcription of a second voice signal, the second voice signal including a revoicing of the first voice signal and the second text string generated by speech recognition technology using the second voice signal;
- obtaining a third text string that is a transcription of the first voice signal, the third text string generated using the speech recognition technology;
- and
- generating an output text string from the first text string, the second text string, and the third text string, wherein the output text string includes one or more first words from one of the first text string, the second text string, and the third text string and one or more second words from another one of the first text string, the second text string, and the third text string such that the output text string, does not include an entirety of any of the first text string, the second text string, and the third text string.
6 more elements
Dependencies are inferred from the claim text.