System and method for dynamic business workflow monitoring and regulation

A system for preventing customer relationship management (CRM) application users from skipping required steps of a CRM workflow for an enterprise, comprising:

• a customer relationship management (CRM) workflow engine comprising at least a first plurality of programming instructions stored in a memory of, and operating on at least one processor of, a computing device, wherein the first plurality of programming instructions, when operating on the at least one processor, causes the computing device to:
• receive a plurality of application data from a user of a third-party browser-based CRM application, the user associated with the enterprise;
• analyze the plurality of third-party browser-based CRM application data to detect a modal event associated with the CRM workflow;
• select a modal dialog associated with the detected modal event;
• detect a skippable dialog box associated with the modal event displayed by the third-party browser-based CRM application;
• retrieve one or more enterprise-specific formatting rules from a database, the one or more enterprise-specific formatting rules comprising formatting rules for the detected skippable dialog box;
• format the selected modal dialog based on the one or more enterprise-specific formatting rules to be identical to the detected skippable dialog box;
• display the modal dialog overlayed on the detected skippable dialog box such that a user cannot interact with the skippable dialog box;
• receive, responsive to the displayed modal dialog, action data from the user;
• determine if the action data is valid or invalid for the CRM workflow;
• and
• wherein the modal dialog is repeatedly displayed until the action data is determined to be valid for the CRM workflow.