Auto pause incident notification

A system for pausing alert notifications, comprising:

• a memory;
• and
• a processor, the processor configured to execute instructions stored in the memory to:
• continuously monitor resolution data for alerts in an information technology environment;
• maintain a rolling table data structure that automatically updates as alerts resolve to track transient patterns;
• determine that an alert is likely transient responsive to a determination, based on data in the rolling table data structure, that 1) a first number of most recently resolved alerts that are similar to the alert is greater than a predetermined minimum number and 2) at least a predetermined second number of the most recently resolved alerts that are similar to the alert were transient;
• in response to determining that the alert is likely transient, automatically withhold transmission of a notification associated with the alert during a pause period while maintaining the alert in system memory;
• and
• in response to determining that the alert is unresolved after a lapse of the pause period, automatically triggering notification transmission to a responder of the alert.

A non-transitory computer readable medium storing instructions operable to cause a processor to perform operations comprising:

• continuously monitoring resolution data for alerts in an information technology environment;
• maintaining a rolling table data structure that automatically updates as alerts resolve to track transient patterns;
• predicting that a condition is likely to resolve during a pause period based on data in a rolling table data structure indicating that 1) a first number of most recently resolved conditions that are similar to the condition is greater than a predetermined minimum number and 2) at least a predetermined second number of the most recently resolved conditions that are similar to the condition were transient;
• in response to predicting that the condition will resolve during the pause period, automatically pausing performing an action associated with the condition for the pause period;
• and
• in response to determining that the condition did not resolve in the pause period, automatically performing the action.