Determining ridership errors by analyzing provider-requestor consistency signals across ride stages

A system comprising:

• at least one processor;
• and
• a computer-readable storage medium storing instructions that, when executed by the at least one processor, cause the system to:
• identify a transportation match between a requestor device and a provider device;
• receive, from the requestor device or the provider device, location signals for a provider approach stage or a requestor approach stage;
• receive, from the requestor device, a first set of audio signals for a close car door stage;
• receive, from the provider device, a second set of audio signals for the close car door stage;
• generate, by analyzing the first set of audio signals for the close car door stage, a first close door prediction for the close car door stage;
• generate, by analyzing the second set of audio signals for the close car door stage, a second close door prediction for the close car door stage;
• generate a ridership error score from the location signals for the provider approach stage or the requestor approach stage, the first close door prediction for the close car door stage, and the second close door prediction for the close car door stage;
• and
• provide a digital notification to the requestor device or the provider device based on the ridership error score determined from the location signals, the first set of audio signals, and the second set of audio signals, wherein the digital notification comprises at least one of a potential ridership error, a confirmation element, or a new ride element.

A non-transitory computer readable medium comprising instructions that, when executed by at least one processor, cause a computing device to:

• identify a transportation match between a requestor device and a provider device;
• receive, from the requestor device or the provider device, location signals for a provider approach stage or a requestor approach stage;
• receive, from the requestor device, a first set of audio signals for a close car door stage;
• receive, from the provider device, a second set of audio signals for the close car door stage;
• generate, by analyzing the first set of audio signals for the close car door stage, a first close door prediction for the close car door stage;
• generate, by analyzing the second set of audio signals for the close car door stage, a second close door prediction for the close car door stage;
• generate a ridership error score from the location signals for the provider approach stage or the requestor approach stage, the first close door prediction for the close car door stage, and the second close door prediction for the close car door stage;
• and
• provide a digital notification to the requestor device or the provider device based on the ridership error score determined from the location signals, the first set of audio signals, and the second set of audio signals, wherein the digital notification comprises at least one of a potential ridership error, a confirmation element, or a new ride element.