System and method executing intelligent automation for providing insights of an information technology ecosystem

A system for providing insights of an information technology ecosystem, the system comprising:

• a processor;
• and
• a memory coupled to the processor, wherein the processor executes a plurality of modules stored in the memory, and wherein the plurality of modules comprising:
• an ingestion module for ingesting at least one data attribute from at least one data source into a data lake;
• a data analysis module for generating a dataset using data validation rules, wherein the data validation rules convert the at least one data attribute to a predetermined format, and for generating at least one service request;
• an automation module in communication with the ingestion module and the data analysis module,
• wherein a class of the at least one service request is determined based upon the dataset, and the class of at least one service request identifies a service provider from a plurality of service providers, and
• a pre-determined action is executed based upon the class of the at least one service request and the identified service provider, and the pre-determined action provides a predictive insight based on the class and one or more data attributes on a client device in real-time.