Monitoring device, monitoring system, monitoring method, and computer program

A monitoring system comprising:

• an image processing apparatus;
• and
• a monitoring device that monitors another person's peeping into a document to be read, a medium on which drawing output is performed, or content displayed by the image processing apparatus due to operation of the image processing apparatus by an operator,
• wherein the image processing apparatus comprises an image reading apparatus that reads a document to generate image data, or a printing apparatus that produces printed matter,
• wherein the monitoring device includes:
• a first hardware processor that:
• acquires a first organization name that is a name of an organization to which the operator belongs;
• acquires person information identifying a person present within a predetermined range from the image processing apparatus;
• acquires a second organization name that is a name of an organization to which a person other than the operator and present within the predetermined range from the image processing apparatus belongs, from among persons identified by the person information;
• determines whether or not the person other than the operator has a predetermined relationship with the operator, based on whether the second organization name matches the first organization name;
• in a case where (i) it is determined that the person other than the operator has the predetermined relationship with the operator and (ii) it is detected that the operator has forgotten to take the document or the printed matter from the image processing apparatus, output first warning control information for controlling output of a first warning having a first degree of emphasis;
• and
• in a case where (i) it is determined that the person other than the operator does not have the predetermined relationship with the operator and (ii) it is detected that the operator has forgotten to take the document or the printed matter from the image processing apparatus, output second warning control information for controlling output of a second warning having a second degree of emphasis higher than the first degree of emphasis;
• and
• a notifier that notifies the image processing apparatus of control information indicating whether to output warning information, or to prevent output of the warning information, under control of the first hardware processor, the warning information including at least one of the first warning control information and the second warning control information,
• wherein the image processing apparatus includes:
• a receiver that receives the control information;
• a second hardware processor that performs control to cause the warning information to be output in a case where the received control information indicates that the warning information is to be output, and to prevent output of the warning information in a case where the received control information indicates that the output of the warning information is to be prevented;
• and
• an outputter that outputs the warning information only in a case where the received control information indicates that the warning information is to be output.

A monitoring method used in a monitoring device that monitors another person's peeping into a document to be read, a medium on which drawing output is performed, or content displayed by an image processing apparatus due to operation by an operator, the image processing apparatus comprising an image reading apparatus that reads a document to generate image data, or a printing apparatus that produces printed matter, the monitoring device comprising a notifier that notifies the image processing apparatus of control information indicating whether to output warning information or to prevent output of warning information, and the monitoring method comprising:

• acquiring a first organization name that is a name of an organization to which the operator belongs;
• acquiring person information identifying a person present within a predetermined range from the image processing apparatus;
• acquiring a second organization name that is a name of an organization to which a person other than the operator and present within the predetermined range from the image processing apparatus belongs, from among persons identified by the person information;
• determining whether or not the person other than the operator has a predetermined relationship with the operator, based on whether the second organization name matches the first organization name;
• in a case where (i) it is determined that the person other than the operator has the predetermined relationship with the operator and (ii) it is detected that the operator has forgotten to take the document or the printed matter from the image processing apparatus, controlling the notifier to notify the image processing apparatus to cause the image processing apparatus to output a first warning having a first degree of emphasis;
• and
• in a case where (i) it is determined that the person other than the operator does not have the predetermined relationship with the operator and (ii) it is detected that the operator has forgotten to take the document or the printed matter from the image processing apparatus, controlling the notifier to notify the image processing apparatus to cause the image processing apparatus to output a second warning having a second degree of emphasis higher than the first degree of emphasis.

A non-transitory computer-readable recording medium storing a computer program for a monitoring device that monitors another person's peeping into a document to be read, a medium on which drawing output is performed, or content displayed by an image processing apparatus due to operation by an operator, the image processing apparatus comprising an image reading apparatus that reads a document to generate image data, or a printing apparatus that produces printed matter, the monitoring device comprising a notifier that notifies the image processing apparatus of control information indicating whether to output warning information or to prevent output of warning information, and the computer program being executable by a computer of the monitoring device to control the monitoring device to execute processes comprising:

• acquiring a first organization name that is a name of an organization to which the operator belongs;
• acquiring person information identifying a person present within a predetermined range from the image processing apparatus;
• acquiring a second organization name that is a name of an organization to which a person other than the operator and present within the predetermined range from the image processing apparatus belongs, from among persons identified by the person information;
• determining whether or not the person other than the operator has a predetermined relationship with the operator, based on whether the second organization name matches the first organization name;
• in a case where (i) it is determined that the person other than the operator has the predetermined relationship with the operator and (ii) it is detected that the operator has forgotten to take the document or the printed matter from the image processing apparatus, controlling the notifier to notify the image processing apparatus to cause the image processing apparatus to output a first warning having a first degree of emphasis;
• and
• in a case where (i) it is determined that the person other than the operator does not have the predetermined relationship with the operator and (ii) it is detected that the operator has forgotten to take the document or the printed matter from the image processing apparatus, controlling the notifier to notify the image processing apparatus to cause the image processing apparatus to output a second warning having a second degree of emphasis higher than the first degree of emphasis.