Operation control system for monitoring process control anomalies and applying countermeasures

An operation control system, comprising:

• at least one memory storing at least one program;
• and
• at least one processor which when executing the at least one program configures the at least one processor to:
• collect information on an abnormality in a plurality of departments of a factory, a plurality of the departments having a hierarchical relationship therebetween, and store the collected information on the abnormality in at least one database in which abnormality information including information on a state of the abnormality is stored, or in which countermeasure information including information on a state of a countermeasure for the abnormality is stored;
• receive information on one of the departments requested by a user and information on a work category of the user, the work category being a position of the user in the department;
• store selection information which is information on, in the department and the work category, which one of the abnormality information stored in the abnormality information storage part and the countermeasure information stored in the countermeasure information is to be selected;
• monitor a length of a time period during which the abnormality continues, and, when the length of the time period exceeds a prescribed time period, update the state of the abnormality in the abnormality information;
• monitor the state of the countermeasure, and, when the state of the countermeasure changes, update the state of the countermeasure of the countermeasure information;
• select the abnormality information and the countermeasure information stored in the at least one database, based on the information received, and change how to output alarm information representing the state of the abnormality and the state of the countermeasure, in accordance with the state of the abnormality in the abnormality information and the state of the countermeasure in the countermeasure information;
• output the selected abnormality information and the selected countermeasure information as the alarm information;
• and
• receive abnormality registration information and, based on the stored countermeasure information, store a predetermined countermeasure and its contents along with the received abnormality registration information and execute the predetermined countermeasure by a department in response to receiving the abnormality registration information.