Systems and methods for providing and associating data from pet expert interactions with pet profiles
AssigneeMars, Incorporated
InventorKelvin Kwong
Life of this patent
Estimating the term…
Abstract
A method performed by at least one processor of a platform includes receiving from a first system a first data set associated with an interaction between a pet owner and an expert relating to care of a pet hosted via the first system, updating pet profile data associated with the pet based on the first data set, determining a portion of the pet profile data including the first dataset associated with a second system, and transmitting the portion of the pet profile data to the second system. The second system is configured to generate content to provide to the pet owner based on the portion of the pet profile data.
Claims16
A method performed by at least one processor of a platform, the method comprising:
- receiving, by the at least one processor, a first indication that a pet owner has interacted with content related to a care topic of a pet or a second indication that the pet is experiencing a condition based on data collected by one or more external systems;
- generating, by the at least one processor, a user interface prompting the pet owner to initiate an interaction via the user interface between the pet owner and an expert related to the care topic of the pet or that has expertise related to the condition;
- receiving, from a first system by the at least one processor, a first data set associated with the interaction between the pet owner and the expert relating to the care topic of the pet or that has expertise related to the condition hosted via the first system;
- updating, by the at least one processor, pet profile data associated with the pet based on the first data set;
- determining, by the at least one processor, a portion of the pet profile data associated with a second system, the portion of the pet profile data including the first data set;
- and
- transmitting, by the at least one processor, the portion of the pet profile data to the second system, wherein the second system is configured to generate tailored content to provide to the pet owner based on the portion of the pet profile data.
A computer system comprising:
- at least one memory having processor-readable instructions stored therein;
- and
- at least one processor configured to access the at least one memory and execute the processor-readable instructions, which when executed by the at least one processor configure the at least one processor to perform a plurality of functions, including functions for:
- receiving an indication that a pet owner has interacted with content related to a care topic of a pet;
- generating, by the at least one processor, a user interface prompting the pet owner to initiate an interaction via the user interface between the pet owner and an expert related to the care topic of the pet or that has expertise related to the condition;
- receiving, from a first system, a first data set associated with the interaction between the pet owner and the expert relating to the care topic of the pet or that has expertise related to the condition hosted via the first system;
- updating pet profile data associated with the pet based on the first data set;
- determining a portion of the pet profile data associated with a second system, the portion of the pet profile data including the first data set;
- and
- transmitting the portion of the pet profile data to the second system, wherein the second system is configured to generate tailored content to provide to the pet owner based on the portion of the pet profile data.
A non-transitory computer-readable medium storing instructions that, when executed by at least one processor, configure the at least one processor to perform:
- receiving an indication that a pet owner has interacted with content related to a care topic of a pet;
- generating, by the at least one processor, a user interface prompting the pet owner to initiate an interaction via the user interface between the pet owner and an expert related to the care topic of the pet or that has expertise related to the condition;
- receiving, from a first system, a first data set associated with the interaction between the pet owner and the expert relating to the care topic of the pet or that has expertise related to the condition hosted via the first system;
- updating pet profile data associated with the pet based on the first data set;
- determining a portion of the pet profile data associated with a second system, the portion of the pet profile data including the first data set;
- and
- transmitting the portion of the pet profile data to the second system, wherein the second system is configured to generate tailored content to provide to the pet owner based on the portion of the pet profile data.
Dependencies are inferred from the claim text.