System and method for securely delivering information

A system comprising

• at least one processor;
• and
• at least one memory comprising stored instructions executable by the at least one processor, the instructions when executed causes the at least one processor to:
• receive data captured from a call stream by a data capture device;
• receive, from a payment system, a payment service submission comprising a token generated from a first identifier, wherein the token complies with a predetermined format imposed by the payment system;
• determine an association between the token and the call stream, wherein determining an association between the token and the call stream comprises using metadata for the call stream and a lookup table comprising metadata for each call stream of a plurality of call streams;
• and
• replace the token in the payment service submission with the data captured from the call stream associated with the token;
• and
• forward the payment service submission with the data captured from the call stream associated with the token to a payment service provider.

A non-transitory computer-readable storage medium comprising stored instructions, the instructions when executed causing at least one processor to:

• receive data captured from a call stream by a data capture device;
• receive, from a payment system, a payment service submission comprising a token generated from a first identifier, wherein the token complies with a predetermined format imposed by the payment system;
• determine an association between the token and the call stream, wherein determining an association between the token and the call stream comprises using metadata for the call stream and a lookup table comprising metadata for each call stream of a plurality of call streams;
• replace the token in the payment service submission with the data captured from the call stream associated with the token;
• and
• forward the payment service submission with the data captured from the call stream associated with the token to a payment service provider.

A computer-implemented method for preparing a payment service submission, the method comprising:

• receiving at an agent computer, input data for a payment service submission;
• generating from a first identifier, a token associated with a call stream, wherein the token complies with a predetermined format imposed by a payment system;
• and
• transmitting, from the agent computer, a payment service submission to a server via the payment system, the payment service submission comprising:
• the received input data, and
• the token associated with the call stream.

A system comprising:

• at least one processor;
• and
• at least one memory comprising stored instructions executable by the at least one processor, the instructions when executed causes the at least one processor to:
• receive at an agent computer, input data for a payment service submission;
• generate from a first identifier, a token associated with a call stream, wherein the token complies with a predetermined format imposed by a payment system;
• and
• transmit, from the agent computer, a payment service submission to a server via the payment system, the payment service submission comprising:
• the received input data, and
• the token associated with the call stream.

A non-transitory computer-readable storage medium comprising stored instructions, the instructions when executed causing at least one processor to:

• receive at an agent computer, input data for a payment service submission;
• generate from a first identifier, a token associated with a call stream, wherein the token complies with a predetermined format imposed by a payment system;
• and
• transmit, from the agent computer, a payment service submission to a server via the payment system, the payment service submission comprising:
• the received input data, and
• the token associated with the call stream.