Systems and methods for authentication using browser fingerprinting
AssigneePindrop Security, Inc.
InventorMohammedAli Merchant
Life of this patent
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AssigneePindrop Security, Inc.
InventorMohammedAli Merchant
Estimating the term…
Embodiments described herein provide for authenticating callers to call centers using browser fingerprinting. A call center system or third-party analytics system includes a server that transmits notifications to a caller device that includes an interactive hyperlink or URL to a particular webpage. When a browser of the caller device navigates to the webpage, the server captures certain types of information about the caller device and generates a browser fingerprint for the caller device. The browser fingerprint is compared against a database of registered browser fingerprints to verify that the caller device of the current call is the registered, expected caller device. The server transmits the notification via any number of communication channels and protocols, such as text messages (e.g., SMS messages, MMS messages), emails, and push notifications associated with client-side software, among others.
A computer-implemented method comprising:
A system comprising:
Dependencies are inferred from the claim text.