Order delivery system and method

A system for automatically delivering an order, comprising a plurality of articles stored in a building, to a pick-up location for picking up said order located outside said building, wherein the system comprises:

• a plurality of pouches adapted to receive a bag;
• identifying information associated with selected pouches in said plurality of pouches in which articles of said order are deposited, where in the identifying information identifies said order;
• a signalling or detecting device, which signals and/or detects presence of a user to whom the order is to be delivered, or of a vehicle to take charge of said order, in a vicinity of said pick-up location;
• a transport module mounted at least partially at height and comprising:
• at least one travel track, at least a substantial portion of which extends into said building;
• suspension elements for suspending said pouches from said track;
• an automatic displacement device, which is configured to automatically move said suspension elements on said track;
• an actuator, which actuates the automatic displacement device and is configured to displace on the track the selected pouches in which articles of said order have been deposited and to which the identifying information of said order has been associated, to said pick-up location in response to the signalling and/or detecting device emitting a signal confirming the presence of said user or said vehicle in the vicinity of said pick-up location;
• and
• a tunnel enveloping a portion of the track, extending outside the building above a motor vehicle traffic lane.