System and method for centralized multichannel outbound call campaign management

A system for centralized multichannel campaign management, comprising:

• a digital consent manager comprising at least a first plurality of programming instructions stored in the at least one memory of, and operating on at least one processor of, the computer system, wherein the first plurality of programming instructions, when operating on the at least one processor, cause the computer system to:
• receive a customer records list comprising a plurality of customer records without prior express written consent, where each record comprises a corresponding phone number and parameters specific to the phone number;
• parse a customer record to identify a parameter that indicates a digital channel associated with a customer;
• establish a connection with the customer mobile device via the identified digital channel;
• generate and send a message to the customer mobile device via the identified digital channel, wherein the message comprises a request for customer consent;
• receive a response to the message from the customer mobile device, wherein the response comprises an indication of consent and a campaign type;
• and
• update the customer record based on the indication of consent, wherein updating the customer record causes the customer record to be added to a customer records list comprising a plurality of customer records with prior express written consent, wherein each record comprises a corresponding customer phone number, campaign type, and parameters specific to the phone number;
• and
• a customer mobile device, the customer mobile device comprising at least a first plurality of programming instructions stored in at least one memory of, and operating on at least one processor of, the mobile device, wherein the first plurality of programming instructions, when operating on the at least one processor, cause the mobile device to:
• connect with the digital consent manager via the digital channels;
• receive the message via the digital channels;
• and
• send the response to the message to the digital consent manager, wherein the response comprises the indication of consent;
• and
• a campaign manager console comprising at least a second plurality of programming instructions stored in the at least one memory of, and operating on at least one processor of, the computer system, wherein the second plurality of programming instructions, when operating on the at least one processor, cause the computer system to:
• select and deliver a prior express written consent record to an auto-dialer;
• and
• an auto-dialer comprising at least a third plurality of programming instructions stored in the at least one memory of, and operating on at least one processor of, the computer system, wherein the third plurality of programming instructions, when operating on the at least one processor, cause the computer system to:
• automatically dial a corresponding customer phone number of a received prior express written consent customer record;
• and
• establish a tethered connection between one or more communications devices and the dialed corresponding customer phone number.