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AssigneeGoogle Inc.
InventorsAsaf Aharoni, Arun Narayanan, Nir Shabat, Parisa Haghani, Galen Tsai Chuang, Yaniv Leviathan, Neeraj Gaur, Pedro J. Moreno Mengibar, Rohit Prakash Prabhavalkar, Zhongdi Qu, Austin Severn Waters, Tomer Amiaz, Michiel A. U. Bacchiani
Estimating the term…
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
A method implemented by one or more processors, the method comprising:
A system comprising:
A non-transitory computer-readable storage medium storing instructions that, when executed by at least one processor, cause the at least one processor to perform operations, the operations comprising:
Dependencies are inferred from the claim text.