US 12,245,299 B2 · Target disambiguation in a computer mediated communication system

Abstract

A computer mediated communication system includes a plurality of communication devices, a wireless transceiver, a computer system configured to wirelessly communicate with the communication devices via the wireless transceiver and mediate communications among the communication devices. The computer system a memory coupled with a processor. The processor parses, in response to an initiator providing an ambiguous input to the computer mediated communication system requesting a communication interaction, the processor: parses the ambiguous input for information about a desired target of the communication interaction; matches the information about the desired target against maintained target data to select a list of potential targets; computes likelihoods the potential targets of being the desired target; ranks the potential targets based on their respective likelihoods of being the desired target; and disambiguates the ambiguous input by communicatively coupling the initiator with at least one of the potential targets based on the ranking.

Claims25

Dependent claims

A computer mediated communication system comprising:

a plurality of communication devices;
a wireless transceiver;
and
a computer system configured to wirelessly communicate with the plurality of communication devices via the wireless transceiver and to mediate communications among the plurality of communication devices, the computer system comprising:
a memory;
and
a processor coupled with the memory and configured to:
parse, in response to an initiator providing an ambiguous input for a communication interaction to the computer mediated communication system, the ambiguous input for information about a desired target of the communication interaction;
match the information about the desired target against target data maintained by the computer mediated communication system to select a list of potential targets for the communication interaction;
compute likelihoods of potential targets on the list of potential targets of being the desired target;
rank the potential targets based on their respective likelihoods of being the desired target to achieve a ranked list of potential targets;
and
disambiguate the ambiguous input by communicatively coupling the initiator with at least one of the potential targets based on a ranking in the ranked list.

10 more elements

A method of target disambiguation in computer mediated communication system, the method comprising:

responsive to an initiator providing an ambiguous input for a communication interaction to the computer mediated communication system, parsing the ambiguous input for information about a desired target of the communication interaction;
matching the information about the desired target against target data maintained by the computer mediated communication system to select a list of potential targets for the communication interaction;
computing likelihoods of potential targets on the list of potential targets of being the desired target;
ranking the potential targets based on their respective likelihoods of being the desired target to achieve a ranked list of potential targets;
and
disambiguating the ambiguous input by communicatively coupling the initiator with at least one of the potential targets based on a ranking within the ranked list.

3 more elements

Dependencies are inferred from the claim text.

Target disambiguation in a computer mediated communication system

Life of this patent

Target disambiguation in a computer mediated communication system

Life of this patent

Abstract

Claims25