# US 12,224,059 B2 · Systems and methods for network-based counseling

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- Number: US 12,224,059 B2
- Document ID: US12224059B2
- Status: Granted
- Kind: B2
- Application number: 17/971,796
- Filed: 2022-10-24
- Published: 2023-08-10
- Granted: 2025-02-11
- Earliest claimed: 2011-02-16
- Assignees: Teladoc Health, Inc.
- Applicants: Teladoc Health, Inc.
- Inventors: Justin Kahn
- Web page: https://patentgrep.com/patent/US12224059B2

## CPC

- G16H 40/67: for remote operation
- G06Q 10/063112: {Skill-based matching of a person or a group to a task}
- G06Q 40/08: Insurance
- G16H 40/63: for local operation
- G16H 80/00: ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
- H04L 65/1059: End-user terminal functionalities specially adapted for real-time communication
- H04L 65/1069: Session establishment or de-establishment
- H04L 65/4025: {where none of the additional parallel sessions is real time or time sensitive, e.g. downloading a file in a parallel FTP session, initiating an email or combinational services}
- H04L 65/4046: {with distributed floor control}
- H04L 67/12: specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
- G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

Aspects of the present invention relate to facilitating remote expert consultation using a web site that provides for video conferencing between clients and experts who are have been vetted through registration in the system. Some aspects relate to transmission of correlated physiological characteristic data simultaneously with a video conference. Some aspects relate to control of conferencing functions through client and expert web pages.

## Claims

### Claim 1

A method for remote consultation, said method comprising:
configuring a sensor to sense physiological data of a patient, wherein said sensor is in sensing range of the patient and is communicatively connected through a network to an expert services platform hosted by a counseling server coupled to the network;
accessing, via a patient computing device coupled to the network, an initial web page provided by the counseling server by directing a web browser executing on the patient computing device to a universal resource locator (URL) associated with the initial web page;
transmitting a referral code entered by the patient via the patient computing device to the counseling server, wherein the referral code is issued by a first healthcare provider associated with the expert services platform and links the patient and a second healthcare provider associated with the expert services platform;
automatically directing the web browser of the patient computing device to a virtual waiting room web page associated with the second healthcare provider;
transmitting a notification to a provider computing device associated with the second provider and coupled to the network;
initiating a two-way audiovisual communication session between the patient computing device and the provider computing device;
transmitting audio communication between the patient and the second healthcare provider;
transmitting video of the patient from the patient computing device to the second healthcare provider;
transmitting physiological data from the sensor to provider computing device; and
receiving, at the patient computing device, healthcare advice from the second healthcare provider, said advice being based on an analysis of said physiological data and said video communication, and said audio communication and other information gathered.

### Claim 2 (depends on 1)

The method of claim 1 further comprising receiving video, audio or text from the second healthcare provider at the patient computing device during said consultation session.

### Claim 3 (depends on 1)

The method of claim 1 wherein said physiological data comprises one or more of EKG data, general exam camera data, ultrasound data, otoscope data, vital signs data, fundus scope, dental exam scope, anterior lens scope, dermatology scope, and endoscope data, labs.

### Claim 4 (depends on 1)

The method of claim 1 wherein said advice comprises a treatment plan comprising at least one of diagnosis descriptions, diagnosis axis codes, GAF scores with descriptions, current risk assessments, concerns/issues, short-term and long-term goals, treatment objectives, treatment strategy and intervention strategy, care plans and medication plans.

### Claim 5 (depends on 1)

The method of claim 1 wherein said healthcare advice comprises a prescription.

### Claim 6 (depends on 1)

The method of claim 1 wherein said healthcare advice comprises a notification that a prescription has been electronically sent to the patient's pharmacist.

### Claim 7 (depends on 1)

The method of claim 1 wherein said physiological data is correlated with said video or audio data.