# US 12,223,510 B2 · Method for recommending and implementing communication optimizations

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- Number: US 12,223,510 B2
- Document ID: US12223510B2
- Status: Granted
- Kind: B2
- Application number: 17/363,223
- Filed: 2021-06-30
- Published: 2021-12-16
- Granted: 2025-02-11
- Earliest claimed: 2019-06-23
- Assignees: Litlingo Technologies Inc.
- Applicants: LitLingo Technologies, Inc.
- Inventors: Kevin Brinig; Todd Sifleet; Torbjorn Loken
- Web page: https://patentgrep.com/patent/US12223510B2

## CPC

- G06Q 30/016: After-sales
- G06F 40/169: Annotation, e.g. comment data or footnotes
- G06F 40/253: Grammatical analysis; Style critique
- G06F 40/284: Lexical analysis, e.g. tokenisation or collocates
- G06F 40/30: Semantic analysis
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)

## Abstract

Examples disclosed herein relate to a system including: one or more processors and at least one memory device; the one or more processors may receive communication data and initiate a procedure to the received communication data to generate a machine representation of the received communication data, the one or more processors may utilize one or more idea mapping functions on the machine representation to generate one or more identifiers and one or more idea links for the machine representation, the one or more processors may generate an interpreted communication data based on the one or more idea links; and the one or more processors may transmit an initiation action signal based on the one or more idea links.

## Claims

### Claim 1

A system comprising:
one or more processors and at least one memory device;
the one or more processors configured to receive communication data containing original language and to initiate a procedure to the received communication data to generate a machine representation of the received communication data, the one or more processors configured to utilize one or more idea mapping functions on the machine representation to generate one or more identifiers and one or more idea links for the machine representation, the one or more processors configured to generate an interpreted communication data of an issue based on the one or more idea links; and the one or more processors configured to transmit an initiation action signal based on the one or more idea links,
wherein the machine representation of the communication data comprises a graph of one or more tokens contained in the received communication data, and wherein the one or more tokens are connected by a plurality of pathways, wherein the plurality of pathways define logical relationships between tokens, and wherein the original language of the communication data is removed from the machine representation, and
wherein the one or more idea links comprise language-agnostic representations of relationships between ideas in the communication data,
wherein the initiation action signal implements a real time action where the real time action includes at least one of a language suggestion, a warning, a quarantining of one or more messages, or a disabling of a communication device.

### Claim 2 (depends on 1)

The system of claim 1, wherein the initiation action signal implements a relationship determination function.

### Claim 3 (depends on 2)

The system of claim 2, wherein the relationship determination function determines at least one of an attorney-client relationship; an employee to employer relationship; a contractor to company relationship; a supervisor to subordinate relationship; a marketing to sales relationship; an engineering to product development relationship; an engineering to manufacturing relationship; an engineering to sales relationship; an engineering to marketing relationship; an engineering to legal relationship; a manufacturing to shipping relationship; a sales to shipping relationship; and an engineering to procurement relationship.

### Claim 4 (depends on 1)

The system of claim 1, wherein the initiation action signal implements a retroactive action where the retroactive action includes at least one of a first time period report, an index communication list, a historical report, a training class option, a real-time training class, or a scheduled training class.

### Claim 5 (depends on 1)

The system of claim 1, wherein the initiation action signal implements a predictive action where the predictive action includes at least one of a language suggestion, a warning, a quarantining of one or more messages, a change in a level of management for a user, an approval level requirement, a disabling of the one or more messages, or a disabling of a communication device.

### Claim 6 (depends on 5)

The system of claim 5, wherein based on the predictive action being one of the quarantining of one or more messages, the change in a level of management for the user, the approval level requirement, the disabling of the one or more messages, or the disabling of the communication device, the one or more processors are configured to transmit an approval requirement signal to a review process.