# US 12,217,324 B2 · Delivery support apparatus, delivery support method, and computer-readable recording medium

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- Number: US 12,217,324 B2
- Document ID: US12217324B2
- Status: Granted
- Kind: B2
- Application number: 18/519,241
- Filed: 2023-11-27
- Published: 2024-03-14
- Granted: 2025-02-04
- Earliest claimed: 2023-11-27
- Assignees: NEC Corporation
- Applicants: NEC Corporation
- Inventors: Takehito Katou; Akira Kamei; Masato Kitada; Miki Otani
- Web page: https://patentgrep.com/patent/US12217324B2

## CPC

- G06Q 50/40: Business processes related to the transportation industry (shipping G06Q10/083)
- G06Q 10/08: Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06V 20/52: Surveillance or monitoring of activities, e.g. for recognising suspicious objects (recognising microscopic objects G06V20/69)
- G06V 40/172: {Classification, e.g. identification}
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06V: IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING

## Abstract

a delivery support apparatus includes: an individual detection unit that detects a registered individual based on an image transmitted from a camera, an information specifying unit that specifies a destination of the individual, a schedule at the destination, and a baggage to be received at the destination for the individual detected by the individual detection unit, a notification unit that notifies a terminal device at the destination that the specified baggage will be received by the individual according to the specified schedule.

## Claims

### Claim 1

A delivery support apparatus comprising:
at least one memory storing instructions; and
at least one processor configured to execute the instructions to:
detect a registered individual based on an image transmitted from a camera, by executing facial recognition using the image;
specify a destination of the individual, a schedule at the destination, and a baggage to be received at the destination for the individual detected;
notify a terminal device at the destination that the specified baggage will be received by the individual according to the specified schedule; and
when the registered individual is detected from the image transmitted from any one of a plurality of cameras, compare a position of the camera that has transmitted the image in which the individual has been detected with the specified the destination of the individual, and notify the terminal device at the destination that the specified baggage has been received by the detected individual in accordance with a result of the comparison.

### Claim 2 (depends on 1)

The delivery support apparatus according to claim 1, wherein the at least one processor is configured to execute the instructions to:
when the registered individual is detected from the image transmitted from any one of a plurality of cameras, further determine whether or not the detected individual is heading for the destination based on the position of the camera, transmission time, and the specified schedule,
in case that the detected individual is heading for the destination, compare the position of the camera that has transmitted the image in which the individual has been detected with the specified the destination of the individual.

### Claim 3 (depends on 1)

The delivery support apparatus according to claim 1,
wherein the at least one processor is configured to execute the instructions to:
notify preset comments according to a type of the baggage to be received at the destination.

### Claim 4 (depends on 1)

The delivery support apparatus according to claim 1,
wherein the destination is in one of an airport, a station, a port, and a bus terminal, and the schedule includes a departure time when a vehicle used by the individual departs,
the at least one processor is configured to execute the instructions to:
calculate a difference between a current time and the departure time and notifies the terminal device at the destination that the specified baggage will be received by the individual, provided that the calculated difference is equal to or less than a threshold value.

### Claim 5

A delivery support method performed by a computer and comprising:
detecting a registered individual based on an image transmitted from a camera, by executing facial recognition using the image;
specifying a destination of the individual, a schedule at the destination, and a baggage to be received at the destination for the individual detected;
notifying a terminal device at the destination that the specified baggage will be received by the individual according to the specified schedule; and
when the registered individual is detected from the image transmitted from any one of a plurality of cameras, comparing a position of the camera that has transmitted the image in which the individual has been detected with the specified the destination of the individual, and notifying the terminal device at the destination that the specified baggage has been received by the detected individual in accordance with a result of the comparison.

### Claim 6

A non-transitory computer-readable recording medium storing a program including instructions that cause a computer to carry out:
detecting a registered individual based on an image transmitted from a camera, by executing facial recognition using the image;
specifying a destination of the individual, a schedule at the destination, and a baggage to be received at the destination for the individual detected;
notifying a terminal device at the destination that the specified baggage will be received by the individual according to the specified schedule;
when the registered individual is detected from the image transmitted from any one of a plurality of cameras, comparing a position of the camera that has transmitted the image in which the individual has been detected with the specified the destination of the individual, and notifying the terminal device at the destination that the specified baggage has been received by the detected individual in accordance with a result of the comparison.