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US 12,200,172 B1Granted
Conferencing and meeting implementations with advanced features
Assignee8x8, Inc.
InventorRamprakash Narayanaswamy
Life of this patent
Estimating the term…
Abstract
Meeting and conferencing systems and methods are implemented in a variety of manners. Consistent with one example embodiment, an audio conference system includes communications circuitry and a caller interface, each associated with setting up or managing the audio conference. Menu options may be provided to validate or authenticate incoming telephony calls. In response to a selection of the menu options, an incoming telephony call may be prompted to select a callback number, and then the system monitors for a trigger event. A participant is contacted in response to detecting the trigger event, and the contacted participant is then placed into the audio conference.
Claims20
An apparatus comprising:
- a data-communications interface to:
- communicate data, via a data-communications server processing data communications over at least one data communications network, in response to non-audio data communications involving a particular conference for a plurality of participants;
- provide menu options, via a graphical user interface (GUI) that displays an indication of the plurality of participants who have been previously connected or have requested a callback, for the particular conference, wherein at least one of the menu options concerns a trigger event associated with the particular conference;
- and
- prompt or cause, after at least one participant from among the plurality of participants has joined the particular conference and in response to detection of the trigger event and to a selection of said at least one of the menu options, a data communication to another participant from among the plurality of participants via a selected manner in communicating with the other participant, wherein the GUI is to display an option, to a connecting participant connecting to join the particular conference, to leave a message for one or more participants seeking to join the particular conference with the message including a callback number that allows the connecting participant to see via the GUI the indication of the plurality of participants who have been previously connected or have requested a callback and with the message requesting to receive a callback in response to a particular one of the one or more participants having been identified in the indication and joining the particular conference.
2 more elements
An apparatus comprising:
- a data-communications server to:
- process data communications for a plurality of user communication equipment linked to a plurality of participants for which a particular conference involving audio is to be shared among the plurality of participants, and
- detect call-in communications from respective ones of the plurality of user communication equipment for joining into the particular conference;
- and communications circuitry, including a communications interface, communicatively coupled to the data-communications server and configured to
- communicate data in response to data communications involving a particular conference in which audio is to be shared among the plurality of participants,
- provide menu options via a graphical user interface (GUI), the menu options being associated with a trigger event linked to the particular conference and including at least one user-selectable call-back option that upon being selected via the GUI, initiates a callback to a participant who was previously-connected to the particular conference or who requested a callback, and
- prompt or cause, in response to detection of the trigger event and to a selection of at least one of the menu options, a data communication to a particular participant from among the plurality of participants via a selected manner in communicating with the particular participant, wherein the GUI is to display to the particular participant an option to leave a message for one or more participants seeking to join the particular conference with the message including a callback number that allows the joining participant to see via the GUI an indication of the plurality of participants who have been previously connected or have requested a callback and with the message requesting to receive a callback in response to a particular one of the one or more participants having been identified in the indication and joining the particular conference.
4 more elements
A computer-implemented method for use in a data-communications system including a data-communications server, the computer-implemented method comprising:
- communicating, via the data-communications server, non-audio data involving a particular audio conference involving a plurality of participants;
- detecting at least one trigger event including at least one of:
- a caller entering the particular audio conference, and a caller leaving the particular audio conference;
- and prompting or causing, in response to the at least one trigger event and after the particular audio conference is underway and via user-menu options on a graphical user interface (GUI) that displays which of certain of the plurality of participants have been previously connected or have requested a callback, a message to be sent to a selected one of the plurality of participants via a particular form of non-audio data communication in response to at least one of the certain of the plurality of participants joining the particular audio conference, based on a user selection via the GUI after the GUI has permitted the certain of the plurality of participants to see via the GUI an indication of the plurality of participants who have been previously connected or have requested a callback, wherein the message requests at least one of the following:
- to receive a callback in response to a particular one of the one or more participants having been identified in the indication and to have a participant connect to join the particular audio conference.
2 more elements
Dependencies are inferred from the claim text.