# US 12,182,758 B2 · System and method of providing informed delivery items using a hybrid-digital mailbox

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- Number: US 12,182,758 B2
- Document ID: US12182758B2
- Status: Granted
- Kind: B2
- Application number: 18/495,197
- Filed: 2023-10-26
- Published: 2024-03-07
- Granted: 2024-12-31
- Earliest claimed: 2017-03-06
- Assignees: United States Postal Services
- Applicants: United States Postal Service
- Inventors: Carrie Ann Bornitz; Robert E. Dixon, Jr.; Ryan M. Luckay
- Web page: https://patentgrep.com/patent/US12182758B2

## CPC

- G06Q 10/0833: Tracking
- G06Q 10/08: Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q 30/0207: Discounts or incentives, e.g. coupons or rebates
- G06Q 30/0277: {Online advertisement}
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

Systems and methods of creating, managing, and distributing supplemental content associated with items in a distribution network. A physical delivery item can be imaged and associated with additional content generated or associated with the sender of the physical delivery item.

## Claims

### Claim 1

A method for handling distribution items comprising:
capturing, by a camera of mail processing equipment, an image of a physical distribution item having an identifier thereon;
interpreting, by one or more processors, the identifier from the captured image of the physical distribution item, the identifier including a delivery point and a code;
generating identifier information from the captured image of the identifier;
associating the identifier information with the captured image;
receiving, from a sender of the physical distribution item, the identifier which is on the physical distribution item;
receiving a plurality of types of supplemental item content, wherein each of the plurality of types of supplemental item content is associated with a different geographic area;
associating each of the plurality of types of supplemental item content with the identifier on the physical distribution item;
receiving the identifier information from the mail processing equipment;
identifying, based on the delivery point for the physical distribution item associated with the received identifier information, a geographic area to which the physical distribution item is to be delivered;
selecting, from the plurality of types of supplemental item content, one of the types of the plurality of types of supplemental item content that is associated with the identified geographic area;
sorting, in the mail processing equipment, the physical distribution item according to the delivery point; and
upon sorting the physical distribution item in the mail processing equipment, providing, to an intended recipient, the selected one of the types of the plurality of supplemental item content.

### Claim 2 (depends on 1)

The method of claim 1, wherein the selected supplemental item content is embedded in the image of the physical distribution item provided to the intended recipient.

### Claim 3 (depends on 1)

The method of claim 1, wherein further comprising providing a delivery notification including the captured image of the physical distribution item to the intended recipient.

### Claim 4 (depends on 3)

The method of claim 3, further comprising providing the delivery notification via an electronic interface accessible by the intended recipient, the electronic interface providing an option to accept or reject delivery of the physical distribution item.

### Claim 5 (depends on 1)

The method of claim 1, further comprising providing, via an electronic interface, the captured image of the physical distribution item to the intended recipient, and receiving an interaction with the captured image.

### Claim 6 (depends on 1)

The method of claim 1, further comprising:
receiving, from the intended recipient, interaction information regarding the intended recipient's interaction with the supplemental item content; and
providing the interaction information to the sender of the physical distribution item.

### Claim 7 (depends on 1)

The method of claim 1, further comprising storing, in a customer preference database, customer preference data for a plurality of customers.

### Claim 8 (depends on 7)

The method of claim 7, further comprising, receiving a request for a distribution list of recipients and a list of preference parameters from the customer preference database.

### Claim 9 (depends on 8)

The method of claim 8, further comprising:
identifying, in response to the request for the distribution list, a plurality of recipients based on the list of preference parameters; and
generating a unique identifier for each of the plurality of recipients.

### Claim 10 (depends on 1)

The method of claim 1, further comprising:
tracking delivery data for the physical distribution item; and
providing the selected one of the types of the plurality of supplemental item content when the received identifier information is associated with supplemental item content.

### Claim 11

A system for handling distribution items comprising:
means for capturing an image of a physical distribution item having an identifier thereon;
means for interpreting the identifier from the captured image of the physical distribution item, the identifier including a delivery point and a code;
means for generating identifier information from the captured image of the identifier;
means for associating the identifier information with the captured image;
means for receiving, from a sender of the physical distribution item, the identifier which is on the physical distribution item;
means for receiving a plurality of types of supplemental item content, wherein each of the plurality of types of supplemental item content is associated with a different geographic area;
means for associating each of the plurality of types of supplemental item content with the identifier on the physical distribution item;
means for receiving the generated identifier information;
means for identifying, based on the delivery point for the physical distribution item associated with the generated identifier information, a geographic area to which the physical distribution item is to be delivered;
means for selecting, from the plurality of types of supplemental item content, one of the types of the plurality of types of supplemental item content that is associated with the identified geographic area;
means for sorting the physical distribution item according to the delivery point; and
means for providing to an intended recipient, in response to sorting the physical distribution item, the selected one of the types of the plurality of supplemental item content.

### Claim 12 (depends on 11)

The system of claim 11, further comprising:
means for tracking delivery data for the physical distribution item; and
means for providing the selected one of the types of the plurality of supplemental item content when the received identifier information is associated with supplemental item content.