# US 12,179,695 B2 · Methods of facilitating emergency assistance > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 12,179,695 B2 - Document ID: US12179695B2 - Status: Granted - Kind: B2 - Application number: 18/118,487 - Filed: 2023-03-07 - Published: 2023-06-29 - Granted: 2024-12-31 - Earliest claimed: 2014-07-21 - Assignees: State Farm Mutual Automobile Insurance Company - Applicants: State Farm Mutual Automobile Insurance Company - Inventors: Thomas Michael Potter; Mark E. Clauss; Dustin Ryan Carter; Megan Michal Baumann; Atlanta Bonnom; Craig Cope; Jennifer Luella Lawyer; Curtis Simpson; Nathan W. Baumann; Douglas Albert Graff - Web page: https://patentgrep.com/patent/US12179695B2 ## CPC - B60R 25/04: operating on the propulsion system, e.g. engine or drive motor - B60R 25/102: a signal being sent to a remote location, e.g. a radio signal being transmitted to a police station, a security company or the owner - B60W 40/08: related to drivers or passengers - B60W 40/09: Driving style or behaviour - G06Q 40/08: Insurance - G08B 21/02: Alarms for ensuring the safety of persons - G08B 25/00: Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems - B60W 2030/082: {Vehicle operation after collision} - B60R: VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR - B60W: CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION; CONTROL SYSTEMS SPECIALLY ADAPTED FOR HYBRID VEHICLES; ROAD VEHICLE DRIVE CONTROL SYSTEMS FOR PURPOSES NOT RELATED TO THE CONTROL OF A PARTICULAR SUB-UNIT - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - G08B: SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS ## Abstract A method of vehicle accident response includes generating, by a mobile device located inside a vehicle, telematics data associated with operation of the vehicle, and transmitting, from the mobile device to one or more processors via wireless communication, the telematics data. The method also includes analyzing the telematics data to determine that an accident involving the vehicle has occurred, analyzing the telematics data to determine a likelihood of injury due to the accident, and generating a communication (i) based upon the telematics data and the likelihood of injury and (ii) in response to determining that the accident has occurred. The method further includes transmitting, to the mobile device, the communication. ## Claims ### Claim 1 A computer-implemented method of vehicle accident response, the method comprising: generating, by a mobile device located inside a vehicle, telematics data associated with operation of the vehicle; transmitting, from the mobile device to one or more processors via wireless communication, the telematics data; analyzing, by the one or more processors, the telematics data to determine that an accident involving the vehicle has occurred; analyzing, by the one or more processors, the telematics data to determine a likelihood of injury due to the accident; generating, by the one or more processors, a communication (i) based upon the telematics data and the likelihood of injury and (ii) in response to determining that the accident has occurred, wherein the communication comprises a question regarding emergency assistance; transmitting, by the one or more processors, the communication to the mobile device located inside the vehicle; and presenting, by the one or more processors, on the mobile device located inside the vehicle: (i) the communication, and (ii) a selection of towing services and ratings thereof. ### Claim 2 (depends on 1) The computer-implemented method of claim 1, wherein: the communication further includes a question relating to an injury; and the question relating to the injury asks: if a driver is injured; if the accident is serious or minor; if anyone is seriously injured; and/or for a number of people injured. ### Claim 3 (depends on 1) The computer-implemented method of claim 1, wherein the question asks: if a driver needs an ambulance; and/or if the driver needs police. ### Claim 4 (depends on 1) The computer-implemented method of claim 1, wherein determining the likelihood of injury includes: determining the likelihood of injury based upon accelerometer data included in the telematics data. ### Claim 5 (depends on 1) The computer-implemented method of claim 1, wherein determining the likelihood of injury includes: determining a likely severity of the accident. ### Claim 6 (depends on 1) The computer-implemented method of claim 1, wherein generating the communication includes: determining a third-party emergency service to recommend to a driver of the vehicle; and including an indication of the third-party emergency service in the communication. ### Claim 7 (depends on 6) The computer-implemented method of claim 6, further comprising: receiving, by the one or more processors, a selection of the third-party emergency service from the mobile device; and transmitting, by the one or more processors, a notification to emergency services to request the third-party emergency service. ### Claim 8 (depends on 6) The computer-implemented method of claim 6, further comprising: automatically transmitting, by the one or more processors, a notification to emergency services to request the third-party emergency service. ### Claim 9 (depends on 1) The computer-implemented method of claim 1, further including: receiving, at the one or more processors, user preferences selected using a mobile device application of the mobile device, the user preferences relating to preferred content of the communication; and wherein generating the communication includes generating a customized communication including the preferred content based upon the user preferences. ### Claim 10 A system for vehicle accident response, the system comprising: a mobile device located inside a vehicle, wherein the mobile device is configured to generate telematics data associated with operation of the vehicle; one or more processors; and one or more memories storing instructions that, when executed by the one or more processors, cause the one or more processors to: receive the telematics data from the mobile device; analyze the telematics data to determine that an accident involving the vehicle has occurred; analyze the telematics data to determine a likelihood of injury due to the accident; generate a communication (i) based upon the telematics data and the likelihood of injury and (ii) in response to determining that the accident has occurred, wherein the communication comprises a question regarding emergency assistance; transmit the communication to the mobile device located inside the vehicle; and present, on the mobile device located inside the vehicle: (i) the communication, and (ii) a selection of towing services and ratings thereof. ### Claim 11 (depends on 10) The system of claim 10, wherein: the communication further includes a question relating to an injury; and the question relating to the injury asks: if a driver is injured; if the accident is serious or minor; if anyone is seriously injured; and/or for a number of people injured. ### Claim 12 (depends on 10) The system of claim 10, wherein the question asks: if a driver needs an ambulance; and/or if the driver needs police. ### Claim 13 (depends on 10) The system of claim 10, wherein the instructions cause the one or more processors to determine the likelihood of injury by: determining the likelihood of injury based upon accelerometer data included in the telematics data. ### Claim 14 (depends on 10) The system of claim 10, wherein the instructions cause the one or more processors to determine the likelihood of injury by: determining a likely severity of the accident. ### Claim 15 (depends on 10) The system of claim 10, wherein the instructions cause the one or more processors to generate the communication by: determining a third-party emergency service to recommend to a driver of the vehicle; and including an indication of the third-party emergency service in the communication. ### Claim 16 (depends on 15) The system of claim 15, wherein the instructions further cause the one or more processors to: automatically transmit a notification to emergency services to request the third-party emergency service. ### Claim 17 A tangible, non-transitory computer-readable medium storing executable instructions for vehicle accident response that, when executed by one or more processors of a computer system, cause the computer system to: receive telematics data generated by a mobile device located inside a vehicle; analyze the telematics data to determine that an accident involving the vehicle has occurred; analyze the telematics data to determine a likelihood of injury due to the accident; generate a communication (i) based upon the telematics data and the likelihood of injury and (ii) in response to determining that the accident has occurred, wherein the communication comprises a question regarding emergency assistance; transmit the communication to the mobile device located inside the vehicle; and present, on the mobile device located inside the vehicle: (i) the communication, and (ii) a selection of towing services and ratings thereof. ### Claim 18 (depends on 17) The computer-readable medium of claim 17, wherein the instructions cause the computer system to generate the communication by: determining a third-party emergency service to recommend to a driver of the vehicle; and including an indication of the third-party emergency service in the communication. ### Claim 19 (depends on 18) The computer-readable medium of claim 18, wherein the instructions further cause the computer system to: receive a selection of the third-party emergency service from the mobile device; and transmit a notification to emergency services to request the third-party emergency service. ### Claim 20 (depends on 18) The computer-readable medium of claim 18, wherein the instructions further cause the computer system to: automatically transmit a notification to emergency services to request the third-party emergency service.