System and method for customizing inmate communication notification
AssigneeGlobal Tel*Link Corporation
InventorStephen L. Hodge
Life of this patent
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Abstract
The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draw the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party.
Claims20
A communication platform, comprising:
- a database that stores a user profile;
- and
- one or more processors configured to:
- generate customized contact notification messages associated with different contacts with which a user is permitted to communicate and different communication types;
- detect an outgoing call to a call recipient initiated by the user associated with the user profile;
- determine a contact number associated with the call recipient;
- retrieve a customized contact notification message associated with the call recipient and corresponding to the contact number of the call recipient;
- detect that the outgoing call has been answered;
- and
- provide the retrieved customized contact notification message in response to the detecting.
A method, comprising:
- storing a user profile in a database;
- generating customized contact notification messages associated with different contacts with which a user is permitted to communicate and different communication types;
- detecting an outgoing call to a call recipient initiated by the user associated with the user profile;
- determining a contact number associated with the call recipient;
- retrieving a customized contact notification message associated with the call recipient and corresponding to the contact number of the call recipient;
- detecting that the outgoing call has been answered;
- and
- providing the retrieved customized contact notification message in response to the detecting.
A non-transitory computer-readable medium, having stored thereon, instructions that when executed by a computing device, cause the computing device to perform operations comprising:
- storing a user profile;
- generating customized contact notification messages associated with different contacts with which a user is permitted to communicate and different communication types;
- detecting an outgoing call to a call recipient initiated by the user associated with the user profile;
- determining a contact number associated with the call recipient;
- retrieving a customized contact notification message associated with the call recipient and corresponding to the contact number of the call recipient;
- detecting that the outgoing call has been answered;
- and
- providing the retrieved customized contact notification message in response to the detecting.
Dependencies are inferred from the claim text.