Medication change system and methods

A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that when executed by a computer, cause the computer to:

• determine a medication appearance change event from a member-related client device or an agent client device, the medication change event comprising a first medication identifier associated with a first medication and a second medication identifier associated with a second medication;
• retrieve, from a non-transitory computer-readable storage medium, a first medication information and a second medication information based on the medication change event, wherein the first medication information comprises an image of the first medication and the second medication information comprises an image of the second medication;
• generate a color difference output between the image of the first medication and the image of the second medication, using a color neural network, wherein the color difference output comprises information on a difference in hue, saturation or color distribution;
• generate a medication appearance difference output between the image of the first medication and the image of the second medication, using a medication appearance neural network, wherein the medication appearance difference output comprises information on a difference in shape, segmentation or form;
• generate a differential record between the image of the first medication and the image of the second medication, using the color difference output and medication appearance difference output;
• and
• cause a medication change user interface to be displayed when there is a difference between the image of the first medication and the image of the second medication, on the member-related client device or the agent client device, wherein the medication change user interface comprise the image of the first medication, the image of the second medication, and color and appearance descriptions of the first medication and the second medication, wherein the color and appearance descriptions are displayed to emphasize differences identified in the differential record.

A computing apparatus comprising:

• a processor;
• and
• a memory storing instructions that, when executed by the processor, configure the apparatus to:
• determine a medication appearance change event from a member-related client device or an agent client device, the medication change event comprising a first medication identifier associated with a first medication and a second medication identifier associated with a second medication;
• retrieve, from a non-transitory computer-readable storage medium, a first medication information and a second medication information based on the medication change event, wherein the first medication information comprises an image of the first medication and the second medication information comprises an image of the second medication;
• generate a color difference output between the image of the first medication and the image of the second medication, using a color neural network, wherein the color difference output comprises information on a difference in hue, saturation or color distribution;
• generate a medication appearance difference output between the image of the first medication and the image of the second medication, using a medication appearance neural network, wherein the medication appearance difference output comprises information on a difference in shape, segmentation or form;
• generate a differential record between the image of the first medication and the image of the second medication, using the color difference output and medication appearance difference output;
• and
• cause a medication change user interface to be displayed when there is a difference between the image of the first medication and the image of the second medication, on the member-related client device or the agent client device, wherein the medication change user interface comprise the image of the first medication, the image of the second medication, and color and appearance descriptions of the first medication and the second medication, wherein the color and appearance descriptions are displayed to emphasize differences identified in the differential record.