# US 12,113,662 B1 · Association of related incidents to a telecommunication network large-scale event > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 12,113,662 B1 - Document ID: US12113662B1 - Status: Granted - Kind: B1 - Application number: 18/308,514 - Filed: 2023-04-27 - Published: 2024-10-31 - Granted: 2024-10-08 - Earliest claimed: 2023-04-27 - Assignees: T-Mobile Innovations LLC - Applicants: T-Mobile Innovations LLC - Inventors: Robert D. Lumpkins; Brian D. Lushear - Web page: https://patentgrep.com/patent/US12113662B1 ## CPC - H04L 41/0609: {based on severity or priority} - H04L 41/0613: {based on the type or category of the network elements} - H04L 41/22: comprising specially adapted graphical user interfaces [GUI] - H04L 41/5032: {Generating service level reports} - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) ## Abstract A telecommunication network management system. The system comprises an incident report management application that creates incident reports pursuant to alarms on network elements of a telecommunication network and wherein one of the incident reports is associated with a large-scale event (LSE), wherein the LSE incident report identifies alarms at a plurality of different network elements as associated with the LSE; and a network operation center (NOC) automation application that analyzes alarms on a plurality of network elements that are not yet associated with the LSE incident report and, based on analyzing a first alarm on a first network element of the plurality of network elements not yet associated with the LSE incident report, based on a location of the first network element, and based on the alarms associated with the LSE incident report, modifies the LSE incident report to associate the first alarm to the LSE. ## Claims ### Claim 1 A telecommunication network management system, comprising: an incident reporting application executing on a first computer system, wherein the incident reporting application creates incident reports pursuant to alarms on network elements of a telecommunication network and wherein one of the incident reports is associated with a large-scale event (LSE), wherein the LSE incident report identifies alarms at a plurality of different network elements as associated with the LSE, and wherein a LSE is an externally occurring event in which multiple NEs experience alarms traceable to a common cause; and an incident management application that executes on a second computer system, wherein the incident management application analyzes alarms on a plurality of network elements that are not yet associated with the LSE incident report and, based on analyzing a first alarm on a first network element of the plurality of network elements not yet associated with the LSE incident report, based on a location of the first network element, and based on the alarms associated with the LSE incident report, modifies the LSE incident report to associate the first alarm to the LSE. ### Claim 2 (depends on 1) The system of claim 1, wherein the LSE incident report is a master incident report. ### Claim 3 (depends on 1) The system of claim 1, wherein the LSE incident report identifies at least six different network elements that have similar alarms that were raised within about fifteen minutes of each other and that are within a predefined proximity of each other. ### Claim 4 (depends on 1) The system of claim 1, wherein the network elements comprise one or more cell sites. ### Claim 5 (depends on 1) The system of claim 1, wherein the incident management application presents a pick list of incident reports on cell sites proximate to the LSE that are not currently associated to the LSE incident report in a user interface screen for manually associating an incident report selected from the pick list to the LSE incident report. ### Claim 6 (depends on 5) The system of claim 5, wherein at least one network element presented in the pick list of network elements includes a cell site that is in maintenance status and for which alarms are currently suppressed and for which an alarm is expected to be active as a result of the LSE when the network element is returned to operation status from maintenance status. ### Claim 7 (depends on 1) The system of claim 1, wherein the incident reporting application creates multiple LSE incident reports that are geographically isolated from each other, and wherein the incident management application operates on multiple LSE incident reports. ### Claim 8 A method of maintaining a communication network providing communication services to subscribers, comprising: receiving a first plurality of notifications of alarms active on a first plurality of network elements (NEs) by an incident management application executing on a first computer system; determining by the incident management application that some of the first plurality of notifications of alarms are associated with a large-scale event (LSE), wherein a LSE is an externally occurring event in which multiple NEs experience alarms traceable to a common cause; generating an LSE incident report that associates the some of the first plurality of notifications of alarms that are associated with the LSE to the LSE incident report; after generating the LSE incident report, receiving a second plurality of notifications of alarms active on a second plurality of NEs by the incident management application; analyzing the second plurality of alarms by the incident management application; determining by the incident management application that some of the second plurality of notifications of alarms are associated with the LSE; associating the some of the second plurality of notifications of alarms that are associated with the LSE to the LSE incident report; and resolving the LSE incident report by fixing the NEs associated with the plurality of the notifications of alarms associated with the LSE to clear the alarms on the NEs, whereby the LSE incident report is resolved in a holistic manner. ### Claim 9 (depends on 8) The method of claim 8, wherein at least some of the first plurality of NEs are cell sites. ### Claim 10 (depends on 8) The method of claim 8, further comprising: presenting an LSE graphical user interface (GUI) wizard screen that presents a pick-list of cell sites proximate to the LSE, where the pick-list of cell sites proximate to the LSE comprise cell sites having at least one active alarm; receiving an input by the incident management application from the LSE GUI wizard screen selecting one of the cell sites presented in the pick-list; opening a user interface by the LSE GUI wizard screen for creating a child incident report on the selected one of the cell sites; and creating a child incident report on the selected one of the cell sites that is linked to the LSE incident report. ### Claim 11 (depends on 10) The method of claim 10, wherein the pick-list of cell sites proximate to the LSE comprises cell sites that are in maintenance status. ### Claim 12 (depends on 10) The method of claim 10, wherein the pick-list of cell sites proximate to the LSE by the GUI wizard screen provides access to drill-down information for each cell site in the pick-list. ### Claim 13 (depends on 8) The method of claim 8, wherein the incident management application identifies the LSE based on proximity of NEs having active alarms, the similarity of alarms between the proximate NEs, and the time the alarms were generated by the NEs. ### Claim 14 (depends on 8) The method of claim 8, wherein the incident management application analyzes alarms associated with a plurality of independent LSEs across the communication network.