Control of communication services management

A computerized apparatus having a processor, the processor being configured to perform a method for managing a plurality of Private Branch Exchange (PBX) systems of a telephony system, the telephony system comprises:

• at least two PBX systems, each of the at least two PBX systems having a separate data repository comprising separate information, the at least two PBX systems comprise first and second PBX systems, the first PBX system comprising a first separate data repository and the second PBX system comprising a second separate data repository, the first and second separate data repositories do not comprise site information;
• a temporary data repository comprising duplicated data, the duplicated data comprises duplicated information from the first and second separate data repositories, wherein the duplicated data comprises temporary content that is periodically updated with new content from the first and second separate data repositories;
• and
• a management repository comprising the site information, the site information comprising site association rules for matching entities to sites, the site association rules comprising a site association rule for determining whether a site is associated with a particular entity, wherein if the site association rule is complied with by the particular entity, the particular entity is determined to be associated with the site;
• the method comprising:
• obtaining an identifier of a device for configuration, wherein the device is defined by the first separate data repository of the first PBX system, wherein the device is connected to the first PBX system;
• obtaining information related to the device by querying the temporary data repository, wherein the information is obtained from the temporary data repository and not from any of the plurality of PBXs, said querying utilizes the identifier of the device;
• correlating the information related to the device with the site association rules of the management repository to match the device with at least one site;
• obtaining settings regarding the at least one site from the management repository, the settings are configured to be applied to devices associated with the at least one site;
• and
• performing an action based on the settings, the action comprising applying the settings to the device, thereby configuring the device according to the at least one site.

A computer program product comprising a computer readable storage medium retaining program instructions, which program instructions when read by a processor, cause the processor to perform a method for managing a plurality of Private Branch Exchange (PBX) systems of a telephony system, the telephony system comprises:

• at least two PBX systems, each of the at least two PBX systems having a separate data repository comprising separate information, the at least two PBX systems comprise first and second PBX systems, the first PBX system comprising a first separate data repository and the second PBX system comprising a second separate data repository, the first and second separate data repositories do not comprise site information;
• a temporary data repository comprising duplicated data, the duplicated data comprises duplicated information from the first and second separate data repositories, wherein the duplicated data comprises temporary content that is periodically updated with new content from the first and second separate data repositories;
• and
• a management repository comprising the site information, the site information comprising site association rules for matching entities to sites, the site association rules comprising a site association rule for determining whether a site is associated with a particular entity, wherein if the site association rule is complied with by the particular entity, the particular entity is determined to be associated with the site;
• obtaining an identifier of a device for configuration, wherein the device is defined by the first separate data repository of the first PBX system, wherein the device is connected to the first PBX system;
• obtaining information related to the device by querying the temporary data repository, wherein the information is obtained from the temporary data repository and not from any of the plurality of PBXs, said querying utilizes the identifier of the device;
• correlating the information related to the device with the site association rules of the management repository to match the device with at least one site;
• obtaining settings regarding the at least one site from the management repository, the settings are configured to be applied to devices associated with the at least one site;
• and
• performing an action based on the settings, the action comprising applying the settings to the device, thereby configuring the device according to the at least one site.