Information processing device, information processing method, and information processing system

An information processing method using a computer, the information processing method comprising:

• causing a storage unit to store article identification information used for identifying a delivery target article that is a target to be delivered, article name information representing an article name of the delivery target article, delivery destination user identification information used for identifying a delivery destination user of the delivery target article, delivery destination information representing a delivery destination of the delivery target article, arrival date and time information representing a date and time at which a moving body delivering the delivery target article arrives at the delivery destination, and moving body identification information used for identifying the moving body in association with each other;
• notifying a delivery destination information terminal used by the delivery destination user represented by the delivery destination user identification information of an arrival date and time represented by the arrival date and time information before the moving body starts to move to deliver the delivery target article represented by the article identification information to the delivery destination represented by the delivery destination information;
• storing housing place identification information in the storage unit in association with the article identification information when the housing place identification information used for identifying a housing place of the delivery target article delivered to the delivery destination and information used for specifying the delivery target article are received;
• transmitting, to the moving body, an instruction which controls the moving body to deliver the delivery target article represented by the article identification information to the delivery destination represented by the delivery destination information in the housing place identified by the housing place identification information based on the arrival date and time represented by the arrival date and time information;
• and
• notifying, when movement stop information representing cessation of movement of the moving body corresponding to the moving body identification information is stored in the storage unit, the delivery destination information terminal of information used for accepting an instruction of selection of a delivery means using a moving body of a different type from the moving body.

An information processing system comprising:

• an information processing device that notifies an information terminal used by a delivery destination user of delivery completion information of a delivery target article that is a target to be delivered;
• and
• the information terminal that displays the delivery completion information received from the information processing device,
• wherein the information processing device includes:
• at least one memory configured to store instructions;
• and
• at least one processor configured to execute the instructions, wherein
• the at least one memory is configured to store article identification information used for identifying the delivery target article, article name information representing an article name of the delivery target article, delivery destination user identification information used for identifying the delivery destination user of the delivery target article, delivery destination information representing a delivery destination of the delivery target article, arrival date and time information representing a date and time at which a moving body delivering the delivery target article arrives at the delivery destination, and moving body identification information used for identifying the moving body in association with each other,
• the at least one processor is configured to execute the instructions to:
• notify the delivery destination information terminal used by the delivery destination user represented by the delivery destination user identification information of an arrival date and time represented by the arrival date and time information before the moving body starts to move to deliver the delivery target article represented by the article identification information to the delivery destination represented by the delivery destination information;
• store housing place identification information in the at least one memory in association with the article identification information when the housing place identification information used for identifying a housing place of the delivery target article delivered to the delivery destination and information used for specifying the delivery target article are received;
• transmit, to the moving body, an instruction which controls the moving body to deliver the delivery target article represented by the article identification information to the delivery destination represented by the delivery destination information in the housing place identified by the housing place identification information based on the arrival date and time represented by the arrival date and time information;
• and
• notify, when movement stop information representing cessation of movement of the moving body corresponding to the moving body identification information is stored in the at least one memory, the information terminal of information used for accepting an instruction of selection of a delivery means using a moving body of a different type from the moving body, and
• wherein the information terminal includes a display configured to display the arrival date and time, the article name, and the housing place notified from the information processing device.