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US 12,073,338 B2Granted
Dispatch system and method of dispatching vehicles
AssigneeMoveo Technologies Corporation
InventorMario A. Medina
Life of this patent
Estimating the term…
Abstract
Provided are a fully automated dispatch system and method of dispatching vehicles that requires no direct communication between a dispatch person and the driver or passenger.
Claims22
A method of dispatching vehicles for hire comprising:
- providing a system comprising at least one cloud-based server comprising a non-volatile memory;
- logging onto the system by a booker;
- entering passenger information into the non-volatile memory by the booker;
- entering a pickup location and a drop-off location into the system by the booker;
- searching for a vehicle in the system by the booker;
- selecting a vehicle by the booker;
- determining by the system a best driver for a passenger;
- entering driver information into a database stored in the non-volatile memory;
- automatically validating driver information by the system, and if the driver's information is validated, providing logon information for a driver app to the driver;
- running the driver app by the driver on a driver user interface device;
- automatically validating passenger information by the system, and if the passengers information is validated, providing logon information for a passenger app to the passenger;
- running the passenger app by the passenger on a passenger user interface device;
- validating by the system that the passenger app is running on the passenger user interface device;
- inputting an internet protocol (IP) address of the passenger user interface device to the non-volatile memory;
- using the IP address by the system to determine a location of the passenger user interface device;
- validating by the system that the driver app is running on the driver user interface device;
- determining by the system at least one route for the driver between the pickup location and drop-off location, and providing the at least one route to the driver app for the driver to view on the driver user interface device;
- picking up the passenger at the pickup location by the driver;
- determining in real time a realtime location of the driver user interface device using a global positioning system (GPS) in direct communication with the driver user interface device and if the GPS is not on determining in real time the location of the driver user interface device using triangulation;
- determining in real time a real time location of the passenger user interface device using the GPS in direct communication with the passenger user interface device and if the GPS is not on determining in real time the location of the passenger user interface device using triangulation;
- determining proximity of the passenger to the driver by the system based on the real time locations of the driver user interface device and the passenger user interface device;
- confirming by the system that the driver and passenger are in the same location during a ride based on the realtime locations of the driver user interface device and the passenger user interface device;
- using a function on the driver user interface device by the driver that meets hands-free requirements to communicate with the system to enter information to the system during driving of the passenger by the driver;
- and
- confirming by the system that the driver and the passenger are not in same location after the driver leaves the passenger at the drop-off location based on the real time locations of the driver user interface device and the passenger user interface device, wherein the method is conducted without the use of a dispatch person communicating directly with the driver or passenger.
22 more elements
A system for dispatching vehicles comprising:
- a cloud based server connected to a network, the cloud based server being in communication with or comprising at least one non-volatile memory;
- a driver user interface device in communication with the cloud based server via the network;
- a passenger user interface device in communication with the cloud based server via the network;
- a dispatch computer and/or dispatch user interface device in communication with the cloud based server;
- a driver app software module stored in the non-volatile memory, the driver app allowing a hands-free communication between the driver and the system during driving a vehicle, and for allowing the driver to query where the passenger user interface device is located;
- a passenger app software module stored in the non-volatile memory, the passenger app allowing the passenger to query where the driver user interface device is located;
- a database stored in the non-volatile memory, the database comprising an account holder records database;
- driver validation software stored in the non-volatile memory, the driver validation software automatically validating driver information, and if the driver's information is validated, providing logon information for the driver app to the driver;
- registration software stored in the non-volatile memory, the registration software allowing a user to register with the system and become an account holder;
- booking software stored in the non-volatile memory, the booking software allowing an account holder to search for and select a vehicle, and to book a ride;
- vehicle price software stored in the non-volatile memory, the vehicle price software determining a price for the vehicle selected;
- validation software stored in the non-volatile memory, the validation software validating that the driver app and passenger app are running on the driver user interface device and passenger user interface device during a ride;
- internet protocol (IP) address software stored in the non-volatile memory, the IP address software inputting the IP address of the passenger user interface device to the non-volatile memory and using the IP address to determine a location of the passenger user interface device;
- real time location software stored in the non-volatile memory, the real time location software determining in real time a real time location of the driver user interface device using a global positioning system (GPS) in direct communication with the driver user interface device and if the GPS is not on determining in real time the location of the driver user interface device using triangulation, and determining in real time a real time location of the passenger user interface device using the GPS in direct communication with the passenger user interface device and if the GPS is not on determining in realtime the location of the passenger user interface device using triangulation;
- proximity software stored in the non-volatile memory, the proximity software determining the proximity of the driver user interface device to the passenger user interface device and to determine when the driver and passenger are in the same location based on the real time locations of the driver user interface device and the passenger user interface device;
- best driver software stored in the non-volatile memory, the best driver software determining the best driver for the passenger, and if the driver rejects the ride determining the next best driver until a driver accepts the ride;
- driver location software located in the non-volatile memory, the driver location software monitoring the location of the driver before and during the ride, and providing the passenger app with the location of the driver based on the real time locations of the driver user interface device and the passenger user interface device;
- and
- route software stored in the non-volatile memory, the route software determining the route for the driver and sending the route to the driver app, and sending an alert to the driver if the driver deviates from the route during the ride based on the real time locations of the driver user interface device and the passenger user interface device.
16 more elements
Dependencies are inferred from the claim text.