Information processing system, information processing method, information processing apparatus, and non-transitory recording medium for managing a job using an image code

An information processing system comprising:

• one or more image capturing devices configured to capture a first slip and a second slip to generate one or more images, the first slip having a first image code corresponding to a first type of identification information thereon, and the second slip having a second image code corresponding to a second type of identification information thereon;
• first circuitry configured to
• manage a position of the first slip based on the first image code recognized from the one or more images,
• manage a position of the second slip based on the second image code recognized from the one or more images, and
• display the position of the second slip in response to an operation performed by a user;
• and
• a customer system, the first type of identification information being information used for identifying a job in the customer system, and the second type of identification information being different from the information used for identifying a job in the customer system, the customer system including
• second circuitry configured to
• create another first slip to replace the second slip, and manage progress information of work processes of the job having been managed with the second slip, using the another first slip.

An information processing method comprising:

• capturing, by one or more image capturing devices, a first slip and a second slip to generate one or more images, the first slip having a first image code corresponding to a first type of identification information thereon, and the second slip having a second image code corresponding to a second type of identification information thereon, the first type of identification information being information used for identifying a job in a customer system, and the second type of identification information being different from the information used for identifying a job in the customer system;
• managing a position of the first slip based on the first image code recognized from the one or more images;
• managing a position of the second slip based on the second image code recognized from the one or more images;
• displaying the position of the second slip in response to an operation performed by a user, and
• in a case that the first image code corresponding to the first type of identification information is not acquired at the customer system, creating the second slip using the second image code corresponding to the second type of identification information that has been acquired in advance.

An information processing system comprising:

• one or more image capturing devices configured to capture a first slip and a second slip to generate one or more images, the first slip having a first image code corresponding to a first type of identification information thereon, and the second slip having a second image code corresponding to a second type of identification information thereon;
• circuitry configured to
• manage a position of the first slip based on the first image code recognized from the one or more images,
• manage a position of the second slip based on the second image code recognized from the one or more images, and
• display the position of the second slip in response to an operation performed by a user;
• and
• a customer system, the first type of identification information being information used for identifying a job in the customer system, and the second type of identification information being different from the information used for identifying a job in the customer system, wherein
• the circuitry is further configured to
• register the second type of identification information and the second image code, as the first type of identification information and the first image code, respectively, to manage progress information of work processes of the job using the second slip, and
• manage the progress information of the work processes of the job having been managed with the second slip, using the first slip.

An information processing apparatus comprising:

• first circuitry configured to:
• obtain one or more images of a first slip and a second slip, the first slip having a first image code corresponding to a first type of identification information thereon, and the second slip having a second image code corresponding to a second type of identification information thereon;
• manage a position of the first slip based on the first image code recognized from the one or more images;
• manage a position of the second slip based on the second image code recognized from the one or more images;
• and
• display the position of the second slip in response to an operation performed by a user, wherein
• a customer system, the first type of identification information being information used for identifying a job in the customer system, and the second type of identification information being different from the information used for identifying a job in the customer system, the customer system including
• second circuitry configured to
• in a case that the first image code corresponding to the first type of identification information is not acquired at the customer system, create the second slip using the second image code corresponding to the second type of identification information that has been acquired in advance.