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US 12,032,863 B2Granted
Creation of component templates and removal of dead content therefrom
AssigneeOpen Text Corporation
InventorsJames Matthew Downs, Billy R. Kidwell, Anthony Wiley
Life of this patent
Estimating the term…
Abstract
In one example of the disclosure, a set of electronic document templates is accessed and instances of duplicated document content are identified. Display of a user notice for first duplicated document content is caused. Responsive to receipt of data indicative of a user instruction to create a component template for the first duplicated content, the component template is created and stored.
Claims21
A system for customer communication management, comprising:
- a processor;
- a data store storing a library of component templates;
- and
- a non-transitory computer readable medium, comprising instructions for:
- analyzing the component templates stored in the component template library, to identify first duplicative content based on first content included in a first content template as similar to second content in a second content template;
- determining if there is a third component template in the library of component templates associated with second duplicative content, the second duplicative content associated with the first duplicative content;
- and
- generating the third content template based on the second duplicative content when it is determined there is no third component template in the library of component templates.
5 more elements
A method, comprising:
- analyzing the component templates stored in a component template library, to identify first duplicative content based on first content included in a first content template as similar to second content in a second content template;
- determining if there is a third component template in the library of component templates associated with second duplicative content, the second duplicative content associated with the first duplicative content;
- and
- generating the third content template based on the second duplicative content when it is determined there is no third component template in the library of component templates.
1 more element
A non-transitory computer readable medium, comprising instructions for:
- analyzing the component templates stored in a component template library, to identify first duplicative content based on first content included in a first content template as similar to second content in a second content template;
- determining if there is a third component template in the library of component templates associated with second duplicative content, the second duplicative content associated with the first duplicative content;
- and
- generating the third content template based on the second duplicative content when it is determined there is no third component template in the library of component templates.
1 more element
Dependencies are inferred from the claim text.