# US 12,008,996 B2 · System and method for managing an automated voicemail > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 12,008,996 B2 - Document ID: US12008996B2 - Status: Granted - Kind: B2 - Application number: 17/717,326 - Filed: 2022-04-11 - Published: 2022-07-28 - Granted: 2024-06-11 - Earliest claimed: 2019-08-01 - Assignees: Microsoft Technology Licensing, LLC - Applicants: Microsoft Technology Licensing, LLC - Inventors: Richard Breuer; Thomas Moser; Christoph Gilles; Hans Haustetter - Web page: https://patentgrep.com/patent/US12008996B2 ## CPC - G10L 17/00: Speaker identification or verification techniques - G06F 21/32: using biometric data, e.g. fingerprints, iris scans or voiceprints - G10L 17/24: the user being prompted to utter a password or a predefined phrase - G10L 17/26: Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices - H04M 1/271: {controlled by voice recognition} - H04M 3/533: Voice mail systems - H04M 3/5335: {Message type or catagory, e.g. priority, indication} - H04M 2201/18: Comparators - H04M 2201/41: using speaker recognition - H04M 2203/6027: Fraud preventions - H04M 2203/6045: Identity confirmation - H04M 2203/6054: Biometric subscriber identification - H04M 2203/651: Text message transmission triggered by call - H04M 2250/74: with voice recognition means - G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) ## Abstract A system, method and computer-readable storage device are disclosed signing a voicemail and confirming an identity of the speaker. A method includes receiving a request to verify a speaker associated with a communication to a recipient, receiving first data from the speaker in connection with the communication, accessing second data associated with the speaker to verify the speaker, determining whether a match exists between the first data and the second data to yield a determination, retrieving a communication address of the recipient, generating a notification for the recipient, wherein the notification reports on the determination and transmitting the notification to the recipient at the communication address. ## Claims ### Claim 1 A method comprising: receiving a request to verify a voice message from a person impersonating a speaker using a voiceprint associated with the speaker; determining that audio of the voice message does not match the voiceprint; generating a notification that indicates the voice message was not successfully verified; and transmitting an email or text message to a recipient device of a called party, the email or text message including the notification and a link to report the voice message to the authorities. ### Claim 2 (depends on 1) The method of claim 1, further comprising: transcribing the voice message to yield a transcription; and transmitting the transcription to the recipient device. ### Claim 3 (depends on 1) The method of claim 1, wherein the notification is separate and distinct from the link to report the voice message to the authorities. ### Claim 4 (depends on 1) The method of claim 1, wherein the email or text message further includes data about the person impersonating the speaker. ### Claim 5 (depends on 1) The method of claim 1, wherein the email or text message includes an additional link to block further communication from the person impersonating the speaker. ### Claim 6 (depends on 1) The method of claim 1, wherein the voiceprint is generated directly from a different voice message than the voice message received from the speaker, and wherein a length of the voice message being verified is insufficient to generate an independent voiceprint. ### Claim 7 A system comprising: a processor; and a computer-readable storage medium storing programming instructions that, when executed by the processor, cause the processor to: receive a request to verify a voice message from a person impersonating a speaker using a voiceprint associated with the speaker; determine that audio of the voice message does not match the voiceprint; generate a notification that indicates the voice message was not successfully verified; and transmit an email or text message to a recipient device of a called party, the email or text message including the notification and a link to report the voice message to the authorities. ### Claim 8 (depends on 7) The system of claim 7, wherein the notification is separate and distinct from the link to report the voice message to the authorities. ### Claim 9 (depends on 7) The system of claim 7, wherein the email or text message further includes data about the person impersonating the speaker. ### Claim 10 (depends on 7) The system of claim 7, wherein the email or text message includes an additional link to block further communication from the person impersonating the speaker. ### Claim 11 (depends on 7) The system of claim 7, wherein the programming instructions further cause the processor to: transcribe the voice message to yield a transcription; and transmit the transcription to the recipient device. ### Claim 12 (depends on 7) The system of claim 7, wherein the voiceprint is generated directly from a different voice message than the voice message received from the speaker, and wherein a length of the voice message being verified is insufficient to generate an independent voiceprint. ### Claim 13 A computer-readable storage device storing programming instructions that, when executed by a processor, cause the processor to: receive a request to verify a voice message from a person impersonating a speaker using a voiceprint associated with the speaker; determine that audio of the voice message does not match the voiceprint; generate a notification that indicates the voice message was not successfully verified; and transmit an email or text message to a recipient device of a called party, the email or text message including the notification and a link to report the voice message to the authorities. ### Claim 14 (depends on 13) The computer-readable storage device of claim 13, wherein the notification is separate and distinct from the link to report the voice message to the authorities. ### Claim 15 (depends on 13) The computer-readable storage device of claim 13, wherein the email or text message further includes data about the person impersonating the speaker. ### Claim 16 (depends on 13) The computer-readable storage device of claim 13, wherein the email or text message includes an additional link to block further communication from the person impersonating the speaker. ### Claim 17 (depends on 13) The computer-readable storage device of claim 13, wherein the programming instructions further cause the processor to: transcribe the voice message to yield a transcription; and transmit the transcription to the recipient device. ### Claim 18 (depends on 13) The computer-readable storage device of claim 13, wherein the voiceprint is generated directly from a different voice message than the voice message received from the speaker, and wherein a length of the voice message being verified is insufficient to generate an independent voiceprint.