Method and system for providing captioned telephone services
OwnerAlberto Patron, Seymour James van den Bergh +1inventors
InventorsAlberto Patron, Seymour James van den Bergh, Beryl Bucher
Life of this patent
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Abstract
Internet Protocol captioned telephone service often utilizing Automated Speech Recognition has the capability of transcribing both sides of a conversation and displaying them in a segregated manner at the election of the user. A link may be sent by the user to a far end caller so the far end caller may view the transcribed text.
Claims17
A method of audio to text transcription provided by a captioner comprising the steps of:
- a far end caller calling a user through a telephone call, said user having a telephone number managed by a captioned telephone service manager;
- said captioned telephone service manager utilizing a captioner to transcribe audio to text of the far end caller and sending the text to a device of the user in approximately real time;
- and
- the telephone service manager utilizing a captioner to transcribe audio to text of the user and the far end caller, and sending the text to be displayed on a screen of the device of the user in approximately real time;
- wherein the text of the user and the far end caller are segregated on the screen of the device by background color;
- wherein, the far end caller and the user have different background colors.
A method of transcribing audio to text through a captioned telephone service manager comprising the steps of:
- connecting a call between a far end caller and a user through a telephone number managed by a captioned telephone service manager;
- said captioned telephone service manager utilizing a captioner to transcribe audio to text of the far end caller and sending the text to a screen of a device of the user in approximately real time;
- and
- sending at least the far end caller's text to a device of the user as call transcription;
- and the user sending a link to the far end caller, whereby if the far end caller activates the link, the call transcription is sent to the far end caller by the captioned telephone service manager in a similar format as sent to the user.
A method of transcribing audio to text through a captioned telephone service manager comprising the steps of:
- connecting a call between a far end caller and a user through a telephone number managed by a captioned telephone service manager;
- said captioned telephone service manager utilizing a captioner to transcribe audio to text of the far end caller and sending the text to a device of the user in approximately real time;
- and sending at least the far end caller's text to a screen of the device of the user as call transcription;
- and the user provided with an option to view text of the user in a segregated manner from the text of the far end caller, and when the user elects to view the text of the user, the text of the user and the far end caller are segregated on the device by horizontal screen separation in different columns on the screen.
Dependencies are inferred from the claim text.