Gaming service automation machine with delivery services

A robot management system (RMS) comprising:

• an indoor positioning system within an operations venue;
• and
• a robot management system server (RMS server) configured in networked communication with a plurality of robots, wherein the RMS server includes at least one processor and at least one memory device storing instructions, which when executed by the at least one processor, cause the at least one processor to:
• generate a delivery request task that identifies at least an item, a delivery location relative to the indoor positioning system, and a recipient;
• identify at least one robot of the plurality of robots that includes, within a storage area of the at least one robot, the item;
• transmit the delivery request task to the at least one robot, wherein receipt of the delivery request task by the robot causes the robot to:
• control a propulsion system to navigate the at least one robot to the delivery location;
• receive an authentication credential from the recipient;
• authenticate the recipient based upon the authentication credential;
• in response to authenticating the recipient, control the storage area to provide the item contained within the storage area to the recipient;
• receive, from the recipient, a request for a different item;
• determine whether the different item is contained within the storage area;
• and
• at least one of:
• if the different item is contained within the storage area, provide the different item to the recipient;
• or
• if the different item is not contained within the storage area, transmit the request for the different item to the RMS;
• and
• receive, from the at least one robot, a delivery response indicating a status of the delivery request task, wherein the status includes, at least, data indicating whether the item contained in the storage area of the at least one robot was delivered to the recipient.

A method for delivering items within an operations venue, the method comprising:

• receiving, from a robot management system (RMS) and by a processor of a robot, a delivery request task, wherein the delivery request task identifies at least an item contained within a storage area of the robot, a delivery location relative to an indoor positioning system within the operations venue, and a recipient;
• in response to receiving the delivery request task, controlling, by the processor, a propulsion system to navigate the robot to the delivery location;
• receiving, by the processor, at least one authentication credential from the recipient;
• authenticating, by the processor and based upon the at least one authentication credential, the recipient;
• in response to authenticating the recipient, controlling, by the processor, the storage area of the robot to release the item contained within the storage area to the recipient;
• receiving, by the processor and from the recipient, a request for a different item;
• determining, by the processor, whether the different item is contained within the storage area;
• and
• at least one of:
• if the different item is contained within the storage area, controlling, by the processor, the storage area to release the different item to the recipient;
• or
• if the different item is not contained within the storage area, transmitting, by the processor, the request for the different item to the RMS.