Cloud-based monitoring of hardware components in a fleet of storage systems

An apparatus comprising a computer processor, a computer memory operatively coupled to the computer processor, the computer memory having disposed within it computer program instructions that, when executed by the computer processor, cause the apparatus to carry out:

• collecting, for a plurality of hardware components that are included in a physical storage system, information describing an operation of each hardware component, wherein information is collected for the hardware components of multiple physical storage systems;
• predicting, based on the information describing the operation of each hardware component and historical information describing an operation of one or more other hardware components, an expected performance of each hardware component;
• and
• modifying, based on the expected performance of each hardware component, a utilization of at least one or more of the physical storage systems in a fleet including utilizing at least one or more of the physical storage systems in the fleet in a limited service mode.

A computer program product comprising a non-transitory computer readable storage medium with instructions embodied thereon that, when executed, are configured for:

• receiving, for a plurality of hardware components that are included in a physical storage system, information describing an operation of each hardware component, wherein information is collected for the hardware components of multiple physical storage systems;
• predicting, based on the information describing the operation each hardware component and historical information describing an operation of one or more other hardware components, an expected performance of each hardware component;
• and
• modifying, based on the expected performance of each hardware component, a utilization of at least one or more of the physical storage systems in a fleet including utilizing at least one or more of the physical storage systems in the fleet in a limited service mode.