# US 11,910,471 B2 · System and method for emergency dispatch

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- Number: US 11,910,471 B2
- Document ID: US11910471B2
- Status: Granted
- Kind: B2
- Application number: 17/238,892
- Filed: 2021-04-23
- Published: 2022-10-27
- Granted: 2024-02-20
- Earliest claimed: 2021-04-23
- Applicants: Jeffrey J. Clawson; Priority Dispatch Corp.
- Inventors: Jeffrey J. Clawson; Ronald McDaniel
- Web page: https://patentgrep.com/patent/US11910471B2

## CPC

- H04W 76/50: for emergency connections
- G08B 19/00: Alarms responsive to two or more different undesired or abnormal conditions, e.g. burglary and fire, abnormal temperature and abnormal rate of flow
- G08B 25/016: {Personal emergency signalling and security systems (emergency non-personal manually actuated alarm activators G08B25/12)}
- G08B 27/001: {Signalling to an emergency team, e.g. firemen}
- H04W 4/025: {using location based information parameters}
- H04W 4/027: {using movement velocity, acceleration information}
- H04W 4/029: Location-based management or tracking services
- H04W 4/38: for collecting sensor information
- H04W 4/90: Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
- H04W 72/56: based on priority criteria
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)
- G08B: SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS

## Abstract

A computer device generates a response to an emergency being reported by a plurality of sensor devices. The memory contains a sensor data engine and a determinant code calculator. The computer device determines the likelihood of an emergency based on received sensor data and, in some embodiments, answers received from an information provider. The sensor data engine receives external sensor data, determines data values associated with the external sensor data, and calculates an emergency likelihood based on the data values. The determinant code calculator generates a determinant code based on the calculated likelihood, and provides the code to an emergency responder system to generate an emergency dispatch response.

## Claims

### Claim 1

A computer device configured to receive information relating to an emergency and dispatch an emergency response including emergency responders, the computer device comprising:
a processor;
a network interface in electrical communication with the processor and a network; and
a memory in electrical communication with the processor, and having stored thereon:
a sensor data engine configured to receive different types of external sensor data provided at the network interface from a plurality of external devices via the network, the plurality of external devices capturing different types of external sensor data related to a prospective emergency, and
a determinant code calculator configured to:
receive the external sensor data from the sensor data engine, and
generate a determinant code from one of a plurality of pre-established determinant codes based on the different types of external sensor data, wherein the determinant code is indicative of a type of emergency, a priority of an emergency response to be dispatched, or a combination thereof, and wherein the computer device is further configured to provide the determinant code to an emergency responder system to generate an emergency dispatch response including a response configuration comprising a vehicle, equipment, personnel, or combinations thereof, to be dispatched, the response configuration corresponding to a type value, a priority value, or a combination thereof associated with the determinant code.

### Claim 2 (depends on 1)

The computer device of claim 1, wherein one of the plurality of external devices is a smartphone.

### Claim 3 (depends on 1)

The computer device of claim 1, wherein the emergency dispatch response includes a user interface configured to enable a user to view the generated determinant code.

### Claim 4 (depends on 3)

The computer device of claim 3, wherein the user interface includes an option to allow a user to override the generation of an emergency response.

### Claim 5 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes dynamic physiological data specific to a person involved in the emergency.

### Claim 6 (depends on 5)

The computer device of claim 5, wherein the dynamic physiological data includes heart rate data.

### Claim 7 (depends on 5)

The computer device of claim 5, wherein the dynamic physiological data includes body temperature data.

### Claim 8 (depends on 5)

The computer device of claim 5, wherein the dynamic physiological data includes respiration data.

### Claim 9 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes video data.

### Claim 10 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes still image data.

### Claim 11 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes accelerometer data.

### Claim 12 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes GPS data.

### Claim 13 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes ambient temperature data.

### Claim 14 (depends on 1)

The computer device of claim 1, wherein the external sensor data includes audio data.

### Claim 15 (depends on 1)

The computer device of claim 1, wherein the computer device is further configured to generate instructions based on the external sensor data, the instructions to be provided to emergency responders.

### Claim 16 (depends on 1)

The computer device of claim 1, wherein the sensor data engine is further configured to determine a chief complaint based only on the received external sensor data.

### Claim 17 (depends on 1)

The computer device of claim 1, wherein the sensor data engine is further configured to determine the emergency based on the received external sensor data.

### Claim 18

A method to generate an emergency response including emergency responders to an emergency based on external sensor data received from external devices, comprising:
a computer device of a dispatch center receiving different types of external sensor data from a plurality of external devices through a network interface in communication with a network;
the computer device generating a determinant code from one of a plurality of pre-established determinant codes based on the external sensor data, wherein the determinant code is indicative of a type of emergency, a priority of an emergency response to be dispatched, or a combination thereof; and
providing the determinant code to an emergency responder system to generate an emergency dispatch response including a response configuration comprising a vehicle, equipment, personnel, or combinations thereof, to be dispatched, wherein the response configuration corresponds to a type value, a priority value, or a combination thereof associated with the determinant code.

### Claim 19 (depends on 18)

The method of claim 18, further comprising sending a request to one of the plurality of external devices to provide external sensor data to the computer device.

### Claim 20 (depends on 19)

The method of claim 19, wherein the request is sent to the external device based on a location of the external device.

### Claim 21 (depends on 19)

The method of claim 19, wherein the request is sent to the external device based on a type of external sensor data to be provided by the external device.

### Claim 22 (depends on 19)

The method of claim 19, wherein the emergency is a medical emergency of a victim, and wherein the request is sent to the external device based on an association between the external device and the victim.

### Claim 23 (depends on 19)

The method of claim 19, further comprising:
generating instructions based on the external sensor data; and
providing the instructions to the personnel of the emergency dispatch response.

### Claim 24 (depends on 18)

The method of claim 18, wherein one of the plurality of external devices is a smartphone.

### Claim 25 (depends on 18)

The method of claim 18, further comprising:
providing a user interface for the computer device; and
displaying the generated determinant code on the user interface.

### Claim 26 (depends on 25)

The method of claim 25, wherein the user interface includes an option to allow a user to override the generation of an emergency response.

### Claim 27 (depends on 18)

The method of claim 18, further comprising calculating a likelihood of the emergency based on the external sensor data.

### Claim 28 (depends on 18)

The method of claim 18, further comprising calculating a chief complaint based on the external sensor data.

### Claim 29

A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions relating to an emergency and dispatch of an emergency response including emergency responders, the instructions when executed by a computer device, causing the computer device to:
receive different types of external sensor data from a plurality of external devices through a network interface in communication with a network;
generate a determinant code from one of a plurality of pre-established determinant codes based on the external sensor data, wherein the determinant code is indicative of a type of emergency, a priority of an emergency response to be dispatched, or a combination thereof; and
provide the determinant code to an emergency responder system to generate an emergency dispatch response including a response configuration comprising a vehicle, equipment, personnel, or combinations thereof, to be dispatched, wherein the response configuration corresponds to a type value, a priority value, or a combination thereof associated with the determinant code.

### Claim 30 (depends on 29)

The non-transitory computer-readable storage medium of claim 29, wherein the instructions further cause the computer device to send a request to one of the plurality of external devices to provide external sensor data to the computer device.

### Claim 31 (depends on 30)

The non-transitory computer-readable storage medium of claim 30, wherein the request is sent to the external device based on a location of the external device.

### Claim 32 (depends on 30)

The non-transitory computer-readable storage medium of claim 30, wherein the request is sent to the external device based on a type of external sensor data to be provided by the external device.

### Claim 33 (depends on 30)

The non-transitory computer-readable storage medium of claim 30, wherein the emergency is a medical emergency of a victim, and wherein the request is sent to the external device based on an association between the external device and the victim.

### Claim 34 (depends on 29)

The non-transitory computer-readable storage medium of claim 29, wherein the instructions further cause the computer device to:
generate instructions based on the external sensor data; and
provide the instructions to the emergency responders.

### Claim 35 (depends on 29)

The non-transitory computer-readable storage medium of claim 29, wherein one of the plurality of external devices is a smartphone.

### Claim 36 (depends on 29)

The non-transitory computer-readable storage medium of claim 29, wherein the instructions further cause the computer device to:
provide a user interface for the computer device; and
display the generated determinant code on the user interface.

### Claim 37 (depends on 36)

The non-transitory computer-readable storage medium of claim 36, wherein the user interface includes an option to allow a user to override the generation of an emergency response.

### Claim 38 (depends on 29)

The non-transitory computer-readable storage medium of claim 29, wherein the instructions further cause the computer device to calculate a likelihood of the emergency based on the external sensor data.

### Claim 39 (depends on 29)

The non-transitory computer-readable storage medium of claim 29, wherein the instructions further cause the computer device to calculate a chief complaint based on the external sensor data.
