Fault processing method and system

A fault processing system comprising:

• one or more processors in communication with a memory;
• the memory storing a set of instructions;
• the set of instructions causing one or more of the processors to function as:
• a receiving module configured to receive two historical faults similar to a target fault;
• a searching module configured to search predefined keywords in a text description of the target fault and a respective text description of each historical fault, wherein the predefined keywords are classified into N different grades, and for each system component in a grade, the grade comprises a keyword for describing the system component, wherein N is an integer no less than 2;
• a counting module configured to count a quantity of identical system components represented by the keywords in the grade in the text description of each historical fault and the keywords in the grade in the text description of the target fault respectively for each of N different grades;
• and
• a processing module configured to compare a degree of similarity of each historical fault to the target fault according to a number of identical system components counted in each grade of the N different grades, wherein a historical fault relating to a larger number of high-grade identical system components has a higher degree of similarity to the target fault.

A fault processing system comprising:

• a processor;
• and
• a memory connected to the processor and storing computer-executable instructions;
• wherein the computer-executable instructions direct the processor to:
• receive two historical faults similar to a target fault;
• search predefined keywords in the a description of the target fault and a respective text description of each historical fault, wherein the predefined keywords are classified into N different grades, and for each system component in a grade, the grade comprises at least one keyword for describing the system component, wherein N is an integer no less than 2;
• for each of the N different grades, count a quantity of identical system components represented by the keywords in the grade in the text description of each historical fault and the keywords in the grade in the text description of the target fault, respectively;
• and
• compare a degree of similarity of each historical fault to the target fault according to the quantity of identical system components counted in each grade of the N different grades, wherein a historical fault relating to a larger number of high-grade identical system components has a higher degree of similarity to the target fault.