Information processing apparatus, information processing method, and system

An information processing method for causing a computer to execute:

• predicting a distribution of first users in a predetermined area;
• predicting, based on the predicted distribution of the first users, a first point that is a point where a density of the first users exceeds a predetermined upper limit value in the predetermined area in the future;
• and
• transmitting, to a terminal of a second user who is a provider of a service, information about prompting provision of the service at a second point other than the first point in the predetermined area,
• wherein when the second user has changed a point at which the service is provided from the first point to the second point, the computer selects the second point in such a manner that the density of the first users at the first point is equal to or less than the predetermined upper limit value.

A system comprising:

• a terminal of each of first users to which information about the first users in a predetermined area is inputted;
• a terminal of a second user who provides a service in the predetermined area;
• and
• an information processing apparatus including a controller configured to execute:
• predicting movement routes of the first users in the future based on information about the first users inputted to the terminals of the first users;
• predicting, based on the predicted movement routes of the first users, a first point that is a point where a density of the first users exceeds a predetermined upper limit value in the predetermined area in the future;
• and
• transmitting, to the terminal of the second user, information about prompting provision of the service at a second point other than the first point in the predetermined area,
• wherein when the second user has changed a point at which the service is provided from the first point to the second point, the controller selects the second point in such a manner that the density of the first users at the first point is equal to or less than the predetermined upper limit value.