Managing collection agents via an agent controller

A computing device, comprising:

• a processor;
• and
• a non-transitory computer-readable medium having stored thereon instructions when executed by the processor, cause the processor to perform operations including:
• providing a control request, from an agent controller that manages collection agents that collect data, to an agent service manager to poll the agent service manager requesting new information, wherein the agent controller and the collection agents operate on a computing machine remote from the agent service manager;
• in response to the control request, receiving, at the agent controller that manages collection agents that collect data, a control directive including an agent event indicator indicating an agent event to be executed in association with a set of collection agents of the collection agents, the agent event comprising a deployment event, an upgrade or downgrade event, a configuration change, or a certificate change event;
• and
• initiating execution of the agent event in association with each collection agent of the set of collection agents.

A non-transitory computer-readable medium having stored thereon instructions that, when executed by one or more processors, cause the one or more processor to perform operations including:

• providing a control request, from an agent controller that manages collection agents that collect data, to an agent service manager to poll the agent service manager requesting new information, wherein the agent controller and the collection agents operate on a computing machine remote from the agent service manager;
• in response to the control request, receiving, at the agent controller that manages collection agents that collect data, a control directive including an agent event indicator indicating an agent event to be executed in association with a set of collection agents of the collection agents, the agent event comprising a deployment event, an upgrade or downgrade event, a configuration change, or a certificate change event;
• and
• initiating execution of the agent event in association with each collection agent of the set of collection agents.