Observation platform collaboration integration

A non-transitory computer-usable storage medium having instructions embodied therein that, when executed, cause a computer system to perform a method of observation platform collaboration integration, the method comprising:

• provisioning, at an observation platform, a collaboration application, wherein the provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform, and wherein the provisioning includes configuration and deployment of the collaboration application within the observation platform;
• sending, from the collaboration application on the observation platform, an automation software component for resident installation at an external collaboration application, wherein the external collaboration application is external to an environment of the observation platform, and wherein the automation software component organizes information in the external collaboration application for exchange, via a cloud-based gateway, with the collaboration application;
• communicatively coupling the collaboration application, via the cloud-based gateway, with the external collaboration application;
• and
• synchronizing user information and task information between the collaboration application and the external collaboration application, wherein at least a portion of the user information received from the external collaboration application is provided by the automation software component.

An observation platform comprising:

• a computer system;
• a first communication device associated with a first user;
• a second communication device associated with and communicatively coupled with the computer system;
• and
• a plurality of additional communication devices, where each of the plurality of additional communication devices is associated with a different user of a plurality of additional users;
• and
• wherein the computer system is configured to communicate with the first communication device and the plurality of additional communication devices via the second communication device and is further configured to:
• provision, at the observation platform, a collaboration application, wherein the provisioning is administered by a cloud services platform in collaboration with the computer system, and wherein the provisioning includes configuration and deployment of the collaboration application within the observation platform;
• send, from the collaboration application on the observation platform, an automation software component for resident installation at an external collaboration application, wherein the external collaboration application is external to an environment of the observation platform, and wherein the automation software component organizes information in the external collaboration application for exchange, via a cloud-based gateway, with the collaboration application;
• communicatively couple the collaboration application, via the cloud-based gateway, with the external collaboration application;
• and
• synchronize user information and task information between the collaboration application and the external collaboration application, wherein at least a portion of the user information received from the external collaboration application is provided by the automation software component.

A system comprising:

• an observation platform remote from and communicatively coupled with a cloud services platform, the observation platform comprising:
• a computer system;
• a first communication device associated with a first user;
• a second communication device associated with and communicatively coupled with the computer system;
• and
• a plurality of additional communication devices, where each of the plurality of additional communication devices is associated with a different user of a plurality of additional users;
• and
• a cloud services platform comprising:
• a functional application suite which includes a plurality of remotely provisionable applications;
• and
• an external systems interface, configured to couple one or more observation platforms via the cloud services platform with one or more systems external to the one or more observation platforms;
• wherein the cloud services platform is configured to provision, at the observation platform, a collaboration application, wherein the provisioning includes configuration and deployment of the collaboration application within the observation platform;
• and
• wherein the computer system is configured to communicate with the first communication device and the plurality of additional communication devices via the second communication device and is further configured to:
• send, from the collaboration application on the observation platform, an automation software component for resident installation at an external collaboration application, wherein the external collaboration application is external to an environment of the observation platform, and wherein the automation software component organizes information in the external collaboration application for exchange, via a cloud-based gateway, with the collaboration application;
• communicatively couple the collaboration application, via the cloud-based gateway, with the external collaboration application;
• and
• synchronize user information and task information between the collaboration application and the external collaboration application, wherein at least a portion of the user information received from the external collaboration application is provided by the automation software component.