Intelligent sorting of time series data for improved contextual messaging

An apparatus, comprising:

• one or more processors;
• and
• memory storing instructions that, when executed by the one or more processors, cause the apparatus to:
• receive, by the apparatus, a plurality of chat messages, wherein each chat message includes a timestamp that indicates a time a which each chat message was transmitted to the apparatus;
• determine a first chronologic order of the timestamps;
• identify, using a first machine learning classifier, a chat message, in the plurality of chat messages, as a candidate for reordering based on:
• a timestamp difference between the chat message and a previous chat message, wherein the timestamp difference is assigned a first weight;
• a similarity score between the chat message and the previous chat message, wherein the similarity score is assigned a second weight;
• and
• the first weight and the second weight;
• generate a second order of the plurality of chat messages based on the identified candidates for reordering;
• and
• provide, to a client device, a transcript of the chat messages associated with the second order and an indication that at least one chat message has been repositioned.

A non-transitory machine-readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to perform steps comprising:

• receiving a plurality of chat messages, wherein each chat message includes a timestamp that indicates a time a which each chat message was transmitted to a server system;
• determining a first chronologic order of the timestamps;
• identifying, using a first machine learning classifier, a chat message, in the plurality of chat messages, as a candidate for reordering based on:
• a timestamp difference between the chat message and a previous chat message wherein the timestamp difference is assigned a first weight;
• a similarity score between the chat message and the previous chat message, wherein the similarity score is assigned a second weight;
• and
• the first weight and the second weight;
• generating a second order of the plurality of chat messages based on the identified candidates for reordering;
• and
• providing, to a client device, a transcript of the chat messages associated with the second order and an indication that at least one chat message has been repositioned.