US 11,894,973 B2Granted

Assigning and prioritizing mediation servers for monitoring legacy devices

AssigneeRicoh Company, Ltd.

InventorTom Haapanen

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Abstract

Techniques for coordinating the monitoring of output devices. In one technique, one or more messages are received, at a mediation service, over a computer network from a cloud-based management server. The one or more messages include an identity of an output device, an identity of an active mediation service for the output device, and an identity of each failover mediation service in one or more failover mediation services for the output device. Based on the one of the messages, the mediation service determines that it is a failover mediation service. Later, it is determined whether the mediation service is to be a new active mediation service for the output device. In response to an affirmative determination, the mediation service transmits, to the cloud-based management server, a notification that indicates that the mediation service is the new active mediation service. The mediation service also initiates monitoring of the output device.

Claims20

Dependent claims

A system comprising:

one or more processors;
one or more storage media storing instructions which, when executed by the one or more processors, cause:
receiving, from a cloud-based management server, over one or more computer networks, at a mediation service, one or more messages that include an identity of an output device, an identity of an active mediation service for the output device, and an identity of each failover mediation service in one or more failover mediation services for the output device;
based on one of the one or more messages, determining that the mediation service is a failover mediation service in the one or more failover mediation services;
after determining that the mediation service is a failover mediation service based on the one of the one or more messages from the cloud-based management server, determining, by the mediation service, that the mediation service is to be a new active mediation service for the output device;
in response to determining that the mediation service is to be the new active mediation service for the output device:
transmitting, over the one or more computer networks, to the cloud-based management server, a notification that indicates that the mediation service is the new active mediation service;
and
initiate monitoring of the output device.

6 more elements

A method comprising:

receiving, from a cloud-based management server, over one or more computer networks, at a mediation service, one or more messages that include an identity of an output device, an identity of an active mediation service for the output device, and an identity of each failover mediation service in one or more failover mediation services for the output device;
based on one of the one or more messages, determining that the mediation service is a failover mediation service in the one or more failover mediation services;
after determining that the mediation service is a failover mediation service based on the one of the one or more messages from the cloud-based management server, determining, by the mediation service, that the mediation service is to be a new active mediation service for the output device;
in response to determining that the mediation service is to be the new active mediation service for the output device:
transmitting, over the one or more computer networks, to the cloud-based management server, a notification that indicates that the mediation service is the new active mediation service;
and
initiate monitoring of the output device;
wherein the method is performed by the one or more computing devices.

5 more elements

One or more storage media storing instructions which, when executed by one or more processors, cause:

receiving, from a cloud-based management server, over one or more computer networks, at a mediation service, one or more messages that include an identity of an output device, an identity of an active mediation service for the output device, and an identity of each failover mediation service in one or more failover mediation services for the output device;
based on one of the one or more messages, determining that the mediation service is a failover mediation service in the one or more failover mediation services;
after determining that the mediation service is a failover mediation service based on the one of the one or more messages from the cloud-based management server, determining, by the mediation service, that the mediation service is to be a new active mediation service for the output device;
in response to determining that the mediation service is to be the new active mediation service for the output device:
transmitting, over the one or more computer networks, to the cloud-based management server, a notification that indicates that the mediation service is the new active mediation service;
and
initiate monitoring of the output device.

4 more elements

Dependencies are inferred from the claim text.

Facts

Application: 17/692,088Filed 10 Mar 2022
Published: US 2023/0291642 A114 Sep 2023
Granted: 6 Feb 2024
Term ends: Not estimatedThe source records don’t support an estimate.

Classification8 codes

H04L 41/0686
Management of faults, events, alarms or notifications: additional information in the notification, e.g. enhancement of specific meta-data
H04L 41/12
Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks: discovery or management…
H04L 41/046
Network management architectures or arrangements: comprising network management agents or mobile agents therefor
H04L 41/0668
Using network fault recovery: by dynamic selection of recovery network elements, e.g. replacement by the most appropriate element after failure