Method, robot and system for interacting with actors or item recipients

A mobile robot configured for execution of delivery tasks in an outdoor environment, comprising

• a navigation component configured for at least partially autonomous navigation in outdoor environment;
• a sensor system configured for collecting sensor data during an encounter between the mobile robot and an actor;
• a processing component configured to process the sensor data and output actions for the mobile robot to perform;
• and
• an output component configured for executing actions determined by the processing component.

A system for execution of delivery tasks in a dynamic environment, the system comprising:

• a mobile robot configured for execution of delivery tasks in an outdoor environment, the mobile robot comprising:
• a navigation component configured for at least partially autonomous navigation in outdoor environment;
• a sensor system configured for collecting sensor data during an encounter between the mobile robot and an actor;
• a processing component configured to process the sensor data and output actions for the mobile robot to perform;
• and
• an output component configured for executing actions determined by the processing component;
• a central server;
• and
• an operator terminal,
• wherein the central server is configured to communicate with the mobile robot and the operator terminal, and
• wherein the mobile robot is configured to request assistance when an interaction between the mobile robot and an actor cannot be concluded by the mobile robot, and
• wherein the central server is configured to evaluate an assistance request and, if deemed necessary, forward the assistance request to an operator terminal for further evaluation.