E-witnesses procedure in a document management system

Non-transitory computer-readable storage media storing executable instructions that, when executed by a hardware processor, cause the hardware processor to:

• access a video conference between at least a signing entity and a witness entity;
• provide a document to the signing entity, the document including a field for an electronic signature from the signing entity;
• instruct the signing entity to electronically sign the document by including a signature within the field of the document;
• instruct the witness entity to observe video of the signing entity electronically signing the document within the video conference;
• receive an indication that the signing entity has electronically signed the document;
• determine one or more video quality metrics of the video conference;
• receive, based on a determination that the one or more video quality metrics of the video conference satisfy a witness threshold criteria, a confirmation from the witness entity that the witness entity observed the video of the signing entity electronically signing the document;
• combine portions from the video conference that include one or more of the video of the signing entity electronically signing the document, video of the witness entity observing the document being electronically signed by the signing entity, and video of the witness entity confirming that the witness entity observed the video of the signing entity electronically signing the document;
• store the combined portions from the video conference in conjunction with the electronically signed document;
• and
• based on a determination that the one or more video quality metrics of the video conference fail to satisfy the witness threshold criteria, prevent the witness entity from confirming that the witness entity observed the video of the signing entity electronically signing the document.

A document management system comprising:

• one or more hardware processors;
• and
• non-transitory computer-readable storage media storing executable instructions that, when executed, cause the one or more hardware processors to:
• access a video conference between at least a signing entity and a witness entity;
• provide a document to the signing entity, the document including a field for an electronic signature from the signing entity;
• instruct the signing entity to electronically sign the document by including a signature within the field of the document;
• instruct the witness entity to observe video of the signing entity electronically signing the document within the video conference;
• receive an indication that the signing entity has electronically signed the document;
• determine one or more video quality metrics of the video conference;
• receive, based on a determination that the one or more video quality metrics of the video conference satisfy a witness threshold criteria, a confirmation from the witness entity that the witness entity observed the video of the signing entity electronically signing the document;
• combine portions from the video conference that include one or more of the video of the signing entity electronically signing the document, video of the witness entity observing the document being electronically signed by the signing entity, or video of the witness entity confirming that the witness entity observed the video of the signing entity electronically signing the document;
• store the combined portions from the video conference in conjunction with the electronically signed document;
• and
• based on a determination that the one or more video quality metrics fail to satisfy the witness threshold criteria, prevent the witness entity from confirming that the witness entity observed the video of the signing entity electronically signing the document.