Computer aided dispatch of drones

A non-transitory computer readable storage medium comprising computer readable instructions that, when executed, cause a processor to perform operations comprising:

• receiving message data from a flight control platform associated with a first operator identity;
• initiating a first communication session between the flight control platform and drone equipment to permit remote piloting of the drone equipment;
• identifying a drone observation platform associated with a second operator identity, wherein the identifying is based on qualification data associated with the second operator identity and descriptive information data representing service request data that is associated with a first location;
• initiating a second communication session between the flight control platform and the drone observation platform;
• and
• sending the drone equipment to the first location based on a flight plan by remotely piloting the drone equipment using the first communication session.

A system, comprising:

• a processor;
• and
• a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:
• receiving message data from a control platform associated with a first operator identity;
• starting a first communication session between the control platform and a drone to allow remote piloting of the drone;
• selecting an observation platform associated with a second operator identity, wherein the selecting is based on qualification data associated with the second operator identity and service request data that is associated with a first location;
• starting a second communication session between the control platform and the observation platform;
• and
• dispatching the drone to the first location based on a flight plan by remotely piloting the drone using the first communication session.