Information processing system and information processing method

An information processing method, comprising:

• in an information processing system that includes processing circuitry:
• acquiring, by the processing circuitry, a behavior history of a first user of a plurality of users;
• determining, by the processing circuitry, a first level of a specific emotion based on the behavior history;
• acquiring image data of the first user;
• recognizing, from the image data, an item associated with an occurrence of the specific emotion;
• extracting a first keyword associated with the first level of the specific emotion;
• controlling, by the processing circuitry, a storage device to store, as an emotion history, the first level of the specific emotion, a date and time and a position at which the specific emotion occurs, the item, and the first keyword;
• predicting, by the processing circuitry, a second level of the specific emotion in a specific place at a specific date and time based on a relation between the emotion history and at least one of the specific date and time, the specific place or a second keyword associated with the specific date and time or the specific place;
• extracting the item associated with the occurrence of the specific emotion from the emotion history;
• receiving a request from an external device associated with the first user;
• generating, by the processing circuitry, an emotion forecast map based on the second level of the specific emotion and the request from the external device,
• wherein
• the emotion forecast map corresponds to an image that includes the extracted item and icons,
• the icons indicate the second level of the specific emotion at the specific date and time and
• transmitting the emotion forecast map to the external device, wherein the external device displays the emotion forecast map to the first user.