Back to results
US 11,838,478 B2Granted
System and method for sending, delivery and receiving of faxes, including delivery of faxes with adaptive protocol selection
AssigneeOpen Text Holdings, Inc.
InventorsMichael Alexander Preobrazhensky, Philippe C. Haussy, David M. Hayden
Life of this patent
Estimating the term…
Abstract
Embodiments of a fax system with adaptive protocol selection, and methods for such a system, are disclosed herein. Embodiments of a fax system may be adapted to selectively configure the protocol (both the type of protocol or aspects of a particular protocol) used in association with the transmission or reception of a specific fax. The configuration of the protocol utilized can be based on one or more attributes associated with a sender or a destination. The fax can then be transmitted or received according to those configuration parameters.
Claims21
A system, comprising:
- a data store storing one or more entries, each entry associated with either a destination for an incoming fax or a destination for an outgoing fax and one or more communication parameters, each communication parameter having an associated value;
- a non-transitory computer readable medium comprising instructions for:
- receiving a request over a computer network, wherein the request is associated with a fax transmission relating to either an incoming fax sent from a fax server in response to receiving an incoming call associated with the incoming fax or an outgoing fax initiated by a sender to a specified destination associated with a publicly switched telephone network (PSTN), and wherein:
- for the fax transmission relating to the incoming fax, determining whether an entry exists in the data store corresponding to an intended recipient of the incoming fax;
- for a fax transmission relating to an outgoing fax, determining whether the entry exists in the data store corresponding to the specified destination for the outgoing fax;
- when the entry exists, determining the one or more communication parameters with associated values associated with the determined entry and facilitating the fax transmission using the associated values as transmission values of the one or more communication parameters;
- when the entry does not exist determining transmission values for the one or more communication parameters;
- determining a failure associated with the fax transmission according to the transmission values of the one or more communication parameters;
- in response to determining the failure associated with the fax transmission, determining an updated value for the one or more communication parameters to use for facilitating the fax transmission by replacing the transmission value of the one or more communication parameters with the updated value for the one or more communication parameters wherein the updated value for each of the one or more communication parameters that replaces the respective transmission value for that communication parameter is determined based on the application of one or more parameter selection rules for the one or more communication parameters, wherein the one or more parameter selection rules are based on a transmission value for a communication parameter;
- and
- continuing to facilitate the fax transmission according to the updated value of the one or more communication parameters.
8 more elements
A method, comprising:
- maintaining a data store storing one or more entries, each entry associated with either a destination for an incoming fax or a destination for an outgoing fax and one or more communication parameters, each communication parameter having an associated value;
- receiving a request over a computer network, wherein the request is associated with a fax transmission relating to either an incoming fax sent from a fax server in response to receiving an incoming call associated with the incoming fax or an outgoing fax initiated by a sender to a specified destination associated with a publicly switched telephone network (PSTN), and wherein:
- for the fax transmission relating to the incoming fax, determining whether an entry exists in the data store corresponding to an intended recipient of the incoming fax;
- for a fax transmission relating to an outgoing fax, determining whether the entry exists in the data store corresponding to the specified destination for the outgoing fax;
- when the entry exists, determining the one or more communication parameters with associated values associated with the determined entry and facilitating the fax transmission using the associated values as transmission values of the one or more communication parameters;
- when the entry does not exist determining transmission values for the one or more communication parameters;
- determining a failure associated with the fax transmission according to the transmission values of the one or more communication parameters;
- in response to determining the failure associated with the fax transmission, determining an updated value for the one or more communication parameters to use for facilitating the fax transmission by replacing the transmission value of the one or more communication parameters with the updated value for the one or more communication parameters wherein the updated value for each of the one or more communication parameters that replaces the respective transmission value for that communication parameter is determined based on the application of one or more parameter selection rules for the one or more communication parameters, wherein the one or more parameter selection rules are based on a transmission value for a communication parameter;
- and
- continuing to facilitate the fax transmission according to the updated value of the one or more communication parameters.
7 more elements
A non-transitory computer readable medium, comprising instructions for:
- maintaining a data store storing one or more entries, each entry associated with either a destination for an incoming fax or a destination for an outgoing fax and one or more communication parameters, each communication parameter having an associated value;
- receiving a request over a computer network, wherein the request is associated with a fax transmission relating to either an incoming fax sent from a fax server in response to receiving an incoming call associated with the incoming fax or an outgoing fax initiated by a sender to a specified destination associated with a publicly switched telephone network (PSTN), and wherein:
- for the fax transmission relating to the incoming fax, determining whether an entry exists in the data store corresponding to an intended recipient of the incoming fax;
- for a fax transmission relating to an outgoing fax, determining whether the entry exists in the data store corresponding to the specified destination for the outgoing fax;
- when the entry exists, determining the one or more communication parameters with associated values associated with the determined entry and facilitating the fax transmission using the associated values as transmission values of the one or more communication parameters;
- when the entry does not exist determining transmission values for the one or more communication parameters;
- determining a failure associated with the fax transmission according to the transmission values of the one or more communication parameters;
- in response to determining the failure associated with the fax transmission, determining an updated value for the one or more communication parameters to use for facilitating the fax transmission by replacing the transmission value of the one or more communication parameters with the updated value for the one or more communication parameters wherein the updated value for each of the one or more communication parameters that replaces the respective transmission value for that communication parameter is determined based on the application of one or more parameter selection rules for the one or more communication parameters, wherein the one or more parameter selection rules are based on a transmission value for a communication parameter;
- and
- continuing to facilitate the fax transmission according to the updated value of the one or more communication parameters.
7 more elements
Dependencies are inferred from the claim text.