Elevator operation managing device and elevator operation managing method that allocates a user to a car based on boarding and destination floors

An elevator operation managing device managing an operation of a car of an elevator, comprising:

• a processor to execute a program;
• and
• a memory to store the program which, when executed by the processor, performs processes of:
• a receiving process that receives a boarding floor and a destination floor of a user of the elevator before the user gets on the car;
• a congestion degree acquisition process that obtains a predicted congestion degree in the car for when the user gets on the car based on the boarding floor and the destination floor received by the receiving process;
• an in-car position acquisition process that obtains a predicted in-car position of the user for when the user gets on the car based on the predicted congestion degree obtained in the congestion degree acquisition process;
• and
• a car allocation acquisition process that performs a car allocation for allocating the user to the car based on the boarding floor and the destination floor received by the receiving process and the predicted in-car position obtained in the in-car position acquisition process.