Server and method for energy resource monitoring and customer engagement

A system for resource monitoring and engagement, the system comprising:

• a server, coupled to an internet, comprising:
• a meter reading processor, configured to communicate with a resource monitor that is disposed within radio range of resource meters that transmit radio signals indicative of meter identifiers and current readings, wherein said resource monitor:
• determines whether said radio signals are of a fixed frequency or frequency hopping transmission protocol by scanning each of a plurality of channels for a time period and counting hits of desired meter identifiers within said each of said plurality of channels;
• decodes said radio signals according to a determined transmission protocol to obtain corresponding meter identifiers and readings;
• and
• transmits said corresponding meter identifiers and readings over the internet, and wherein said meter reading processor creates and updates a corresponding plurality of records in a resource database that indicate resource consumption of corresponding facilities;
• a disaggregation processor, configured to analyze said plurality of records to detect an unusual pattern of resource consumption;
• and
• an engagement processor, that causes an alert to be transmitted to provide notification of said unusual pattern of resource consumption.

A method for resource monitoring and engagement, the method comprising:

• via a meter reading processor within a server that is coupled to an internet:
• communicating with a resource monitor that is disposed within radio range of resource meters that transmit radio signals indicative of meter identifiers and current readings, wherein the resource monitor:
• determines whether the radio signals are of a fixed frequency or frequency hopping transmission protocol by scanning each of a plurality of channels for a time period and counting hits of desired meter identifiers within the each of the plurality of channels;
• decodes the radio signals according to a determined transmission protocol to obtain corresponding meter identifiers and readings;
• and
• transmits the corresponding meter identifiers and readings over the internet, and wherein the meter reading processor creates and updates a corresponding plurality of records in a resource database that indicate resource consumption of corresponding facilities;
• creating and corresponding plurality of records in the resource database that indicate the resource consumption of corresponding facilities;
• and
• transmitting an alert based on analyses of the resource consumption, to provide notification of an unusual pattern of resource consumption.