Emergency communication system with contextual snippets
AssigneeAxon Enterprise, Inc.
InventorsAnshuman Srivastava, Michael Bauer, Joseph Pepper
Life of this patent
Estimating the term…
Abstract
Systems and methods for processing emergency communications are provided. A system may receive an emergency communication initiated by an emergency communicator. The system may detect a data field action in response to an emergency receiver entering a data input based on the emergency communication. The system may capture a timestamp of when the data field action occurred. The system may generate a communication snippet based on the action timestamp and a snippet length. The communication snippet may be configured to provide context from the emergency communication to the data input. The system may transmit the communication snippet and the data input to an emergency responder.
Claims20
A method for generating a communication snippet of an emergency communication, the method comprising:
- detecting, by a computer-based system, a data field action in a data field, wherein the data field action is associated with a data input into the data field, and wherein the data input is based on the emergency communication;
- capturing, by the computer-based system, an action timestamp in response to detecting the data field action, wherein the action timestamp is based on an occurrence of the data field action;
- and
- generating, by the computer-based system, the communication snippet, wherein the communication snippet defines a portion of the emergency communication based on the action timestamp and a snippet length, and wherein the communication snippet comprises the portion of the emergency communication associated with the data input into the data field.
A system comprising:
- a processor;
- and
- a tangible, non-transitory memory configured to communicate with the processor, the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising:
- detecting, by the processor, a data field action in a data field, wherein the data field action is associated with a data input into the data field, and wherein the data input is based on an emergency communication;
- capturing, by the processor, an action timestamp in response to detecting the data field action, wherein the action timestamp is based on an occurrence of the data field action;
- determining, by the processor, a snippet length based on at least one of the data field action or the data field;
- and
- generating, by the processor, a communication snippet, wherein the communication snippet defines a portion of the emergency communication based on the action timestamp and the snippet length, and wherein the communication snippet comprises the portion of the emergency communication associated with the data input into the data field.
A method comprising:
- receiving, by a processor of a communication environment, an emergency communication;
- detecting, by the processor, a data field action in a data field, wherein the data field action is associated with a data input into the data field, and wherein the data input is associated with a portion of the emergency communication;
- capturing, by the processor, an action timestamp in response to detecting the data field action, wherein the action timestamp is based on an occurrence of the data field action;
- generating, by the processor, a communication snippet comprising the portion of the emergency communication based on the action timestamp and a snippet length, and wherein the communication snippet comprises the portion of the emergency communication associated with the data input into the data field;
- and
- transmitting, by the processor, the communication snippet and the data input to an emergency responder.
Dependencies are inferred from the claim text.