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US 11,778,001 B2Granted
Conferencing application with instant messaging persona
AssigneeAvaya Management L.P.
InventorManish Dusad
Life of this patent
Estimating the term…
Abstract
Not every person can or should join an electronic conference (herein, “conference”) where they may contribute content to the conference. While a first set of participants are communicating, a question may arise to be addressed to an additional participant not participating in the conference. Rather than executing the overhead of joining the conference, a separate communication channel is established, such as via an instant messaging application of the additional participant. The additional participant is presented with a message, such as a question, which may indicate the sender is the conference itself. The additional participant replies via their IM application which is delivered to each of the conference participants and optionally included in a recording of the conference.
Claims20
A system, comprising:
- a conferencing entity node;
- a first server comprising at least one processor comprising instructions maintained in a non-transitory memory and a network interface to a network;
- and
- a recording server;
- wherein the first server performs:
- establishing a first communication between a first set of endpoints comprising at least three endpoints, wherein a first message from any one endpoint of the first set of endpoints is provided to each other endpoint of the first set of endpoints, exclusively;
- and
- while the first communication is established, establishing a second communication between a second set of endpoints comprising an additional endpoint and the conferencing entity node, the conferencing entity node having an address on the network for sending and receiving messages thereon and aggregating each of the first set of endpoints such that a second message sent as a portion of the second communication, and sent from the additional endpoint to the conferencing entity node, is forwarded to each member of the first set of endpoints, and the second message, originated from one of the first set of endpoints, is provided to the conferencing entity node and sent therefrom to the additional endpoint and the remaining ones of the first set of endpoints;
- and
- wherein a third message from one of the first set of endpoints sent via the first communication remains excluded from being sent to the additional endpoint;
- and
- wherein the recording server performs:
- recording both the first communication and the second communication;
- providing access to an address associated with each participant of each of the first set of endpoints and omitting access to any address associated with a participant of the additional endpoint, to enable access to the recording of the first communication and the second communication;
- and
- providing access to an address associated with the participant of the additional endpoint, to enable access to the recording of the second communication and omitting access to the recording of the first communication by the additional endpoint.
13 more elements
A method, comprising:
- establishing a first communication between a first set of endpoints comprising at least three endpoints, wherein a first message from any member of the first set of endpoints is provided to all other members of the first set of endpoints, exclusively;
- and
- while the first communication is established, establishing a second communication between a second set of endpoints comprising an additional endpoint and a conferencing entity node, the conferencing entity node having an address on a network for sending and receiving messages thereon and aggregating each of the first set of endpoints such that, a second message, sent from the additional endpoint to the conferencing entity node, is forwarded to each member of the first set of endpoints, and the second message, originating from one of the first set of endpoints, is provided to the conferencing entity node and sent therefrom to the additional endpoint and the remaining ones of the first set of endpoints;
- recording both the first communication and the second communication;
- sending, to an address associated with each participant of each of the first set of endpoints and omitting any address associated with a participant of the additional endpoint, the recording of the first communication and the second communication;
- sending, to an address associated with a participant of the additional endpoint, the recording of the second communication and omitting sending the recording of the first communication to the address associated with the participant of the additional endpoint;
- and
- wherein a third message from one of the first set of endpoints sent via the first communication remains excluded from being sent to the additional endpoint.
5 more elements
A system, comprising:
- means to establish a first communication between a first set of endpoints comprising at least three endpoints, wherein a first message from any member of the first set of endpoints is provided to all other members of the first set of endpoints, exclusively;
- means to, while the first communication is established, establish a second communication between a second set of endpoints comprising an additional endpoint and a conferencing entity node, the conferencing entity node having an address on a network for sending and receiving messages thereon and aggregating each of the first set of endpoints such that a second message, sent from the additional endpoint to the conferencing entity node, is forwarded to each member of the first set of endpoints, and the second message, originated from one of the first set of endpoints, is provided to the conferencing entity node and sent therefrom to the additional endpoint and the remaining ones of the first set of endpoints;
- means to record both the first communication and the second communication;
- means to send, to an address associated with each participant of each of the first set of endpoints, and means to not send, to any address associated with a participant of the additional endpoint, the recording of the first communication and the second communication;
- and
- means to send, to an address associated with a participant of the additional endpoint, the recording of the second communication;
- and
- wherein a third message from one of the first set of endpoints sent via the first communication remains excluded from being sent to the additional endpoint;
- and
- wherein the first communication differs from the second communication with respect to at least one of a communication host utilized, a message format, a message protocol, a communication setup protocol, security protocol, or encryption.
7 more elements
Dependencies are inferred from the claim text.